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- Tasks: Provide excellent customer service and assist with daily operations at various locations.
- Company: Local council's outdoor education service dedicated to community engagement.
- Benefits: Flexible hours, valuable experience, and the chance to work outdoors.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: SCQF Level 4 education and customer service experience required.
- Other info: Evening and weekend shifts during busy seasons for added flexibility.
The predicted salary is between 10 - 13 £ per hour.
A local council's outdoor education service in the United Kingdom is looking for a dedicated customer service representative. Responsibilities include providing frontline service, handling cash and card payments, and assisting in daily operations at multiple locations.
The ideal candidate will possess SCQF Level 4 education, experience in customer service, and good IT skills, particularly in MS Office. This position requires flexibility due to evening and weekend shifts during busy seasons.
Front Desk & Customer Support Assistant (Part-Time) employer: Centreforequalities
Contact Detail:
Centreforequalities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Customer Support Assistant (Part-Time)
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a customer. This will help us see how you can bring that same dedication to our team!
✨Tip Number 2
Flexibility is key! Be ready to discuss your availability for evening and weekend shifts. We appreciate candidates who can adapt to the busy seasons, so let us know when you can jump in and help out.
✨Tip Number 3
Brush up on your IT skills, especially with MS Office. We might ask you to demonstrate your proficiency, so being prepared with examples of how you've used these tools in past roles will give you an edge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk & Customer Support Assistant (Part-Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled tricky situations and made customers happy in the past. Use specific examples to show us what you can bring to the table!
Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to match the job description. Mention your SCQF Level 4 education and any relevant IT skills, especially with MS Office, to catch our eye.
Be Flexible and Ready: Since this role involves evening and weekend shifts, let us know about your availability. If you’re flexible and ready to jump in during busy seasons, we’ll definitely take notice!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Centreforequalities
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences and how you handled difficult situations. Think of specific examples that showcase your ability to provide excellent service, especially in a busy environment.
✨Familiarise Yourself with Payment Processes
Since handling cash and card payments is part of the role, make sure you understand basic payment processes. You might be asked about how you would handle a transaction or deal with discrepancies, so having a clear understanding will help you shine.
✨Show Off Your IT Skills
The job requires good IT skills, particularly in MS Office. Be prepared to discuss your proficiency with these tools. If you have any specific projects or tasks where you used MS Office effectively, mention them to demonstrate your capabilities.
✨Embrace Flexibility
This position requires flexibility for evening and weekend shifts. Be honest about your availability and express your willingness to adapt to the needs of the service. Showing that you're ready to step up during busy seasons will make you a more attractive candidate.
