Luxury Residential Concierge

Centre Point Recruitment are seeking a highly professional and experienced Luxury Residential Concierge to join our client, a specialist residential managing agents on a permanent basis. The ideal candidate will provide exceptional service to residents, ensuring their needs are met with the highest level of efficiency and discretion. This role requires a proactive individual with excellent communication skills and a keen eye for detail.

Key Responsibilities:

• Greet residents and guests with a warm and welcoming demeanor.
• Assist residents with various requests, including reservations, transportation, and personal errands.
• Coordinate with external service providers to arrange for maintenance, housekeeping, and other services.
• Manage and oversee the reception area, ensuring it is always clean and presentable.
• Handle incoming and outgoing mail and packages, ensuring timely delivery.
• Address and resolve any resident complaints or issues promptly and professionally.
• Maintain accurate records of resident interactions and requests.
• Ensure the security and privacy of residents by monitoring access to the building and reporting any suspicious activity.

Qualifications:

• Previous experience in a luxury hospitality or concierge role
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Ability to remain calm and composed under pressure.
• A professional appearance and demeanor.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Salary: £30,000 – £32,000

Hours: 12hr shift – Pittman rota (Day and Night available)