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- Tasks: Support SAP applications, provide digital training, and assist in data analysis and AI tool creation.
- Company: Dynamic Japanese IT company with a focus on innovation and customer satisfaction.
- Benefits: Negotiable salary, full-time position, and opportunities for professional growth.
- Why this job: Join a forward-thinking team and enhance your skills in SAP and digital transformation.
- Qualifications: Experience in SAP support and basic software development knowledge required.
- Other info: Exciting projects and a chance to work with cutting-edge technologies in London.
The predicted salary is between 36000 - 60000 £ per year.
A Japanese IT company is currently looking for a SAP Consultant/Digital Learning Specialist. In this role you will be responsible for supporting SAP application, dealing with SAP projects, as well as providing digital training to customers, data analysis user support, and Generative AI tool/LLM creation support. The ideal candidate should have SAP support experience and basic knowledge of software development languages, including SQL.
Location: London • Type: Full‑time, Permanent • Salary: Negotiable • Start: ASAP
Responsibilities- SAP Application Support
- Provide second level support professionally and efficiently with third level support
- Troubleshoot and manage resolution of operational problems for SAP and related business applications
- Define business requirements with end users and convey them to 3rd line support in technical language
- Manage change process to meet business requirements working closely with 3rd line support
- Perform technical diagnoses and fix and resolve issues either remotely or onsite at customers’ offices
- Create and submit SAP service reports every month to customers
- Assist in design and implementation work for customers’ SAP implementation/transition projects
- Create/update user manual and carry out necessary trainings for users
- Assist in creating UAT scenario for users and handle enquiries raised by users during UAT
- Provide ‘hyper‑care’ support after system Go‑Live
- Manage project schedule and issues raised during project period with project management tools
- Keep close communication with all stakeholders to run projects smoothly
- Manage off/near‑shore/3rd party vendors that work for them
- Provide customers’ management and end‑users with IT/digital transformation related lectures onsite and remotely mainly for enhancing customers’ digital literacy covering Data analysis and Generative AI tools
- Design and create concise training materials in documents and videos for end‑users
- Lead planning, scheduling, and holding customers’ digital transformation training related activities
- Motivate end users drawing their interest through following and examining trend and new features of technologies
- Comprehend business objectives to make recommendations to create Power BI reports
- Consult Power BI reports creation
- Assist and optimise Datamart creation for required Power BI report
- Come up with plans to automate business processes with MS365 tools; closely work with relevant stakeholders and implement a project
- By reviewing the implementation, make suggestions for future projects and improve the processes
- Come up with plans to create effective and specific LLM (Large Language Model) on Microsoft platform; closely work with relevant stakeholders and implement a project
- By reviewing the implementation, make suggestions for future projects and improve the models
- Assist creating presales/proposal documents related with SAP and services
- Manage customers’ requirements and wishes for both technical and non‑technical in English
- Cooperate with our partners and provide excellent customer service
- Report customer’s complaint or any problems to Supervisor / Line Manager immediately
- Read, understand, and comply with all company policies and procedures
- Minimise security and quality incidents
- Experience of SAP support role
- Knowledge of SAP (FI): Certificate of SAP S/4 HANA for Financial Accounting Associates or equivalent
- Basic knowledge and understanding of software development languages, including SQL
- Basic knowledge of BI tools
- Business level of English and other languages
- Excellent interpersonal skills
- Accounting skills
- Other skills: project management, documentation (for customer training and other SAP project/support related) and presentation
- Basic knowledge of SAP SD/MM functions and operations would be advantageous
- Knowledge of MS365 Power Platform: Power BI, Power Automate and Power Apps would be advantageous
- Some understanding of Japanese culture and Japanese language would be advantageous
All applicants for the SAP Consultant/Digital Learning Specialist must have the right to work in the UK or Germany as the Company is not able to offer visa support.
SAP Consultant/Digital Learning Specialist employer: Centre People
Contact Detail:
Centre People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Consultant/Digital Learning Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your SAP experience and digital training skills. Show them you’re not just a fit on paper, but a perfect match for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re the ideal candidate for the SAP Consultant/Digital Learning Specialist role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up when we’re reviewing candidates for exciting roles like this one.
We think you need these skills to ace SAP Consultant/Digital Learning Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SAP Consultant/Digital Learning Specialist role. Highlight your relevant experience in SAP support and any digital training you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your knowledge of software development languages and any experience with Generative AI tools.
Showcase Your Projects: If you've worked on any relevant projects, make sure to include them in your application. Whether it's SAP implementations or creating training materials, we love to see concrete examples of your work and how you’ve made an impact.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Centre People
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially around the modules relevant to the role. Be prepared to discuss your previous experiences with SAP support and how you've tackled specific challenges in the past.
✨Show Off Your Training Skills
Since this role involves providing digital training, think of examples where you've successfully trained users or created training materials. Bring along any documentation or videos you've made to showcase your ability to enhance digital literacy.
✨Get Familiar with Data Analysis Tools
As data analysis is a key part of the job, be ready to talk about your experience with Power BI and any other BI tools. Prepare to discuss how you've used these tools to make recommendations or automate processes in previous roles.
✨Communicate Like a Pro
Excellent communication skills are crucial for this position. Practice explaining technical concepts in simple terms, as you'll need to convey business requirements to both technical teams and end-users. Think of scenarios where you've successfully managed customer expectations and resolved issues.
