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For Companies At a Glance
- Tasks: Assist in operations, manage customer relations, and handle office admin tasks.
- Company: Join a dynamic Japanese publishing company based in Central London.
- Benefits: Enjoy travel fees, flexible working options, and a competitive hourly wage.
- Why this job: Perfect for those passionate about publishing and eager to connect globally.
- Qualifications: Fluent in English and Japanese, with a Bachelor's degree required.
- Other info: Part-time role with a mix of office and remote work after probation.
A Japanese publisher in London is currently recruiting a Publisher and Customer Relations Coordinator on a part-time basis. In this role you will be responsible for assisting the Operations Manager and General Manager in carrying out a wide range of tasks. The role requires plenty of daily communication with staff working in other bases outside the UK (mainly in Japan), their business partners and clients. The responsibilities also include preparing shipments and general office administration tasks such as answering phone calls, making payments and filing.
Business level of English is required for this role.
Type: Permanent, part-time
Working Hours: 4 hours per day from Monday to Friday (5 days)
Salary: £15 per hour depending on experience, plus travel fee (Zone 1-4)
Start: ASAP
Location: Central London (Expected to work every day in the office during the probation period. 4 days of working from home, 1 day in the office afterwards)
Benefits: Travel fee (Zone 1-4)
Main Responsibilities:
- Make enquiries to suppliers about orders for publications
- Place orders and process the payments
- Resolve problems in order processing and distribution
- Negotiate with suppliers
- Prepare shipments
- Meet publishers, distributors, and institutional clients in Europe
- Conduct market research and write marketing reports
- Attend trade shows and academic conferences
- Provide a high-quality service to the customers
- Write regular business reports
- Handle general office administration tasks, e.g. answering the telephone, filing documents, and organising incoming mail
Ideal Candidate:
- Business level of English and Japanese (JLPT N1 or N2 level)
- Bachelor's degree is required.
- Master's degree recipient is preferred
- Microsoft Word, Excel, PowerPoint, Access, and Outlook
- Experience of using in-house order management system
All applicants must have the right to work in the UK as the Company is not able to offer visa support. Working holiday and graduate visa holders with more than 18 months remaining on their visa may also apply, depending on their experience.
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Japanese speaking Publisher and Customer Relations Coordinator employer: Centre People
Contact Detail:
Centre People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Japanese speaking Publisher and Customer Relations Coordinator
✨Tip Number 1
Brush up on your Japanese language skills, especially business terminology. Since you'll be communicating with partners in Japan, demonstrating fluency and understanding of industry-specific language can set you apart.
✨Tip Number 2
Familiarise yourself with the publishing industry in both the UK and Japan. Understanding market trends and key players will help you engage more effectively during interviews and show your genuine interest in the role.
✨Tip Number 3
Network with professionals in the publishing sector, particularly those who have experience in international relations. Attend relevant events or join online forums to make connections that could provide insights or referrals.
✨Tip Number 4
Prepare to discuss your experience with office administration and customer service. Be ready to share specific examples of how you've handled similar tasks in the past, as this role involves a lot of direct communication and problem-solving.
We think you need these skills to ace Japanese speaking Publisher and Customer Relations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your language skills in both Japanese and English, as well as any relevant experience in customer relations or publishing. Emphasise your proficiency with Microsoft Office tools, especially if you have experience with order management systems.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the role and how your background makes you a suitable candidate. Mention your ability to communicate effectively with international teams and your experience in handling administrative tasks.
Showcase Relevant Experience: If you have experience in market research, trade shows, or customer service, be sure to include specific examples in your application. This will demonstrate your capability to meet the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Centre People
✨Brush Up on Your Language Skills
Since this role requires business-level Japanese and English, make sure to practice your language skills before the interview. Be prepared to demonstrate your proficiency in both languages, as you may be asked to switch between them during the conversation.
✨Know the Company and Its Culture
Research the Japanese publisher and understand its mission, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in the company and its operations.
✨Prepare for Customer Relations Scenarios
Think of examples from your past experiences where you've successfully handled customer relations or resolved issues. Be ready to discuss these scenarios and how they relate to the responsibilities of the role.
✨Familiarise Yourself with Office Administration Tasks
Since the role involves general office administration, review common tasks such as managing calls, filing documents, and processing payments. Being able to speak confidently about your experience with these tasks will demonstrate your readiness for the position.
