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- Tasks: Support regulatory reporting systems, monitor operations, and respond to incidents.
- Company: Join a leading Japanese IT consulting firm focused on financial institutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Be part of a mission-critical team ensuring compliance in finance while using your tech skills.
- Qualifications: Experience in IT support, strong SQL skills, and bilingual in Japanese and English required.
- Other info: Flexible hours with on-call shifts; visa sponsorship may be available.
The predicted salary is between 30000 - 65000 £ per year.
A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server.
Employment Type: Full-time, Permanent
Salary: £30-65k depending on experience
Start Date: As soon as possible (upon confirmation)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST). On-call shift work required, including early morning, night, and weekend support.
Location: Central London (Hybrid)
Position Overview: This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to compliance with financial regulations.
Key Responsibilities:
- Monitor system operation and logs on a daily/monthly basis
- Respond to system incidents and provide both temporary and permanent solutions
- Extract and analyse data using SQL (Microsoft SQL Server)
- Analyse incidents using logs and DB traces to identify root causes
- Prepare detailed incident reports, including root cause and preventative actions
- Communicate with clients and internal stakeholders in both English and Japanese
Must Requirements:
- Experience in IT system operations and support for financial institutions
- Strong SQL skills, particularly with Microsoft SQL Server
- Experience in log management, incident analysis, and report writing
- Ability to work flexible hours including on-call and shift support
- Bilingual: Fluent in both Japanese and English (Business level or higher)
Preferred Qualifications:
- Experience with financial regulations and reporting (e.g., MiFID II, EMIR, SFTR, BoE, JFSA)
- Strong knowledge of Windows OS and SQL Server operations
- Calm and flexible approach to handling urgent or high-pressure situations
Visa sponsorship may be considered for candidates with relevant experience.
IT Support Engineer – Regulatory Reporting Systems for Financial Institutions employer: Centre People
Contact Detail:
Centre People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer – Regulatory Reporting Systems for Financial Institutions
✨Tip Number 1
Familiarise yourself with the specific regulatory reporting systems used in financial institutions. Understanding frameworks like MiFID II or EMIR can give you an edge during interviews, as it shows your commitment to the role.
✨Tip Number 2
Brush up on your SQL skills, especially with Microsoft SQL Server. Consider working on practical projects or online courses that focus on data extraction and analysis, as this will be crucial for the job.
✨Tip Number 3
Since this role requires bilingual communication, practice your Japanese business language skills. Engaging in conversations or writing exercises can help you feel more confident when interacting with clients and stakeholders.
✨Tip Number 4
Network with professionals in the financial IT sector. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals for the position at StudySmarter.
We think you need these skills to ace IT Support Engineer – Regulatory Reporting Systems for Financial Institutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT system operations, particularly within financial institutions. Emphasise your SQL skills and any experience with regulatory reporting systems.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the role and how your bilingual skills in Japanese and English make you a strong candidate. Mention specific experiences that relate to the key responsibilities outlined in the job description.
Showcase Technical Skills: Clearly outline your technical skills, especially your proficiency with Microsoft SQL Server and any experience with log management and incident analysis. Use specific examples to demonstrate your expertise.
Prepare for Potential Questions: Anticipate questions related to your experience with incident response and root cause analysis. Be ready to discuss how you've handled high-pressure situations in the past, as this role requires a calm and flexible approach.
How to prepare for a job interview at Centre People
✨Showcase Your SQL Skills
Since strong SQL skills are a must for this role, be prepared to discuss your experience with Microsoft SQL Server. You might even be asked to solve a problem or analyse a dataset during the interview, so brush up on your SQL queries and data analysis techniques.
✨Demonstrate Your Incident Response Experience
Highlight any previous experience you have in incident response and log management. Be ready to share specific examples of how you've handled system incidents, including the steps you took to resolve them and any preventative measures you implemented afterwards.
✨Prepare for Bilingual Communication
As this role requires fluency in both Japanese and English, practice discussing technical topics in both languages. You may be asked to explain complex concepts or incidents in both languages, so ensure you're comfortable switching between them.
✨Understand Financial Regulations
Familiarise yourself with key financial regulations relevant to the role, such as MiFID II or EMIR. Being able to discuss these regulations and their implications for regulatory reporting systems will demonstrate your understanding of the industry and its requirements.
