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- Tasks: Provide IT support and troubleshoot issues for users and systems.
- Company: Dynamic Japanese IT company with a focus on career growth.
- Benefits: Competitive salary, transport allowance, and taxi support for late shifts.
- Why this job: Kickstart your IT career in a supportive environment with great benefits.
- Qualifications: Customer service experience preferred; strong PC and internet skills required.
- Other info: Enjoy a 4-on, 4-off work schedule for better work-life balance.
The predicted salary is between 29000 - 33000 £ per year.
日系IT企業がITサポートセンターのエンジニアを募集。IT関連未経験でもこれからキャリアを築いて行きたい方歓迎です！交通費の支給もあり、勤務終了時間によってはタクシー代金の支給もあり、帰り道も安心です！
このお仕事のポイント:
- 特に長期のビザ（永住権、配偶者など）をお持ちの方であれば未経験者歓迎！
- IT関連未経験でもこれからIT関連のキャリアを築いて行きたい方には良いチャンス！
- IT業界へのエントリーのお仕事となります！
- On/Offをはっきりつけたい方には4勤4休でメリハリがつけられます。
- 24：00、25：00終わりの際は会社からタクシーが支給されますので、帰りも安心！
- 福利厚生が充実した企業様です！
応募と雇用情報:
- 応募対象：永住権、配偶者、パートナービザ、YMS、卒業ビザ（※残期間が1年半以上）
- 応募不可：学生ビザ、ビザをお持ちで無い方
- 勤務形態：オフィスベース
- 福利厚生：交通費支給
職務内容:
- 本社・欧州プロバイダへのトラブルシューティング
- エンドユーザーへの状況説明・対策実施
- 日本国内サービスのコントロール、顧客・日本国内チームへの連絡
- ネットワーク環境維持・整備
- 優先順位を見極めた問題解決
- 社内システムへの必要情報の記録
- クライエントへのテレコミュニケーション・データ送信機器のインストール・メンテナンスに関するアドバイス業務など
応募要件:
- 法人向けカスタマーサービス、コールセンター等の経験者優遇
- PCやインターネット等に強い方、知識をお持ちの方
- ネットワークの知識・経験があれば尚可
- ServerもしくはFirewall、Ciscoの知識・経験があれば尚可
- NOC職務経験があると尚可
- ビジネスレベルの日本語力・英語力必須
- コミュニケーション力が高い方
勤務時間:
1日12時間、週4日勤務 (早番: 8:00-20:00, 遅番: 12:00-24:00/13:00-25:00)。4連勤→4連休の繰り返し、24：00/25：00 終わりの際はタクシー手配あり。
給料:
経験により £29-33K。+充実した福利厚生+交通費支給（zone 1-6）！別途シフト手当あり。
雇用形態:
正社員雇用
契約期間:
決定次第すぐ
勤務地:
ロンドン中心部*オフィスベースポジション
ビザ:
英国でビザのスポンサーなく就労可能なビザをお持ちの方のみご応募可能です。IT経験者、コールセンター系業務経験者の方であれば、1.5年以上残存期間のあるYMS、Graduate Routeビザ保持者も歓迎！（在学中の学生ビザの方からのご応募は残念ながら受け付けておりません。）
ITサポートセンターエンジニア employer: Centre People
Contact Detail:
Centre People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITサポートセンターエンジニア
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend role-playing with a friend or using online resources to boost your confidence and communication skills.
✨Tip Number 3
Show your enthusiasm for the role! When you get an interview, let your passion for IT shine through. Talk about your eagerness to learn and grow in the field, especially if you're new to it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace ITサポートセンターエンジニア
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the IT industry.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing how you can contribute to our team, so connect the dots for us!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make your points straightforward and easy to read. A well-structured application helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Centre People
✨Know Your Tech Basics
Even if you're new to IT, brush up on basic tech concepts. Familiarise yourself with common troubleshooting steps and terminology. This will show your eagerness to learn and adapt.
✨Showcase Your Communication Skills
As an IT support engineer, you'll need to explain technical issues clearly. Prepare examples of how you've communicated complex information in the past, whether in a work or personal context.
✨Research the Company Culture
Understand the company's values and work environment. This will help you tailor your answers to align with their culture, especially since they value long-term commitment and a balanced work-life approach.
✨Prepare Questions for Them
Have a few thoughtful questions ready about the role or the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
