At a Glance
- Tasks: Lead IT infrastructure projects and ensure stable service delivery.
- Company: Dynamic Japanese company based in London with a collaborative environment.
- Benefits: Competitive salary, health insurance, and pension scheme.
- Other info: Hybrid work model with opportunities for contract renewal.
- Why this job: Join a team that values innovation and offers real impact on IT services.
- Qualifications: Experience in IT infrastructure and strong communication skills in English and Japanese.
The predicted salary is between 40000 - 55000 € per year.
ロンドンにある日系企業にて、ITサポートエンジニア（インフラ運用保守）を募集。ITインフラ環境に関する運用・改善プロジェクトリード、日本本社や現地エンジニア、外部ベンダーとの調整を行いながら、安定したITサービス提供を推進いたきます。
応募対象:
- Permanentビザ
- Residenceビザ
- Spouseビザ
- Partnerビザ
- Studentビザ
- ビザ期限が1年3ヶ月以上のワーキングホリデービザ
- Graduateビザ
勤務条件:
- 勤務形態: ハイブリッド
- ビザサポート: なし
- 福利厚生: 健康保険、健康診断、年金制度
- 給与: £40-55k
- 雇用形態: 契約社員（1年間、更新可能性あり）
- 開始時期: すぐ
- 勤務時間: 月-金 9:00-17:00
- 勤務地: ロンドン
職務内容:
- ITインフラ運用案件における小規模プロジェクトマネジメントの補佐
- EMEA地域での拠点新設・閉鎖に伴うネットワーク導入／撤去対応
- 日本本社および海外拠点との英日コミュニケーション・調整
- クラウドサービスやシステム障害に関する各種対応・エスカレーション
- 顧客向けミーティングでの運用状況説明・課題管理
- 構成図・手順書など各種ドキュメント作成／更新
- サーバー・ネットワーク機器の保守更新対応
- 契約更新時の提案・交渉・契約管理など
応募要件:
- ITインフラ環境に関する幅広い知識
- インフラ関連プロジェクト管理または運用管理経験
- Windowsサーバー、PC、ネットワークの1st lineレベルのヘルプデスク経験または基礎知識
- ビジネスレベルの英語・日本語力
- 顧客折衝・関係構築スキル
- Microsoft Office（特にExcel）を用いた管理経験
- 複数案件を並行して管理できる調整力・優先順位管理能力
募集国における就労可能なビザをお持ちの方のみご応募可能です。※ご経験によってはYMSビザ、卒業ビザの方からのご応募も検討可能です！
ITサポートエンジニア（インフラ運用保守） employer: Centre People
As a leading Japanese company based in London, we pride ourselves on fostering a collaborative and inclusive work culture that values employee growth and development. Our hybrid working model allows for flexibility, while our comprehensive benefits package, including health insurance and pension schemes, ensures that our employees are well taken care of. Join us to be part of a dynamic team where your contributions directly impact the delivery of stable IT services across our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land ITサポートエンジニア（インフラ運用保守）
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. You never know who might be looking for someone with your skills, and it’s a great way to get your name out there.
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and reflects your IT support skills. Connect with people in the industry and engage with their content to stay on their radar.
✨Tip Number 3
Practice your interview skills! Mock interviews can help you feel more confident. Focus on common IT support questions and be ready to discuss your experience with Windows servers and network troubleshooting.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT support engineer role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace ITサポートエンジニア（インフラ運用保守）
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Windows servers, PCs, and networks, and don’t forget to mention any relevant project management skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills align with our needs. Be sure to mention your bilingual abilities in English and Japanese, as this is key for us.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and provide solutions, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Centre People
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, especially Windows servers, PCs, and networking basics. Be ready to discuss your previous helpdesk experiences and how you've tackled technical issues in the past.
✨Showcase Your Project Management Skills
Since the role involves assisting with small-scale project management, prepare examples of projects you've managed or contributed to. Highlight your ability to coordinate with different teams and manage multiple tasks simultaneously.
✨Practice Your Bilingual Communication
As you'll be communicating with both Japanese and English speakers, practice explaining technical concepts in both languages. This will not only show your language skills but also your ability to bridge communication gaps between teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to escalate issues or manage customer expectations, and be ready to explain your thought process and the outcomes.
