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- Tasks: Support SAP applications, manage projects, and deliver digital training to enhance user skills.
- Company: Join a dynamic team in London focused on digital transformation and customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be at the forefront of digital innovation and make a real impact on businesses.
- Qualifications: Experience in SAP support and strong interpersonal skills are essential.
- Other info: Exciting projects with opportunities to work with cutting-edge technologies.
The predicted salary is between 36000 - 60000 £ per year.
TYPE: Permanent, fulltime
WORKING HOURS: 9:00 - 17:30 from Monday to Friday
SALARY: Depending on experience
START: ASAP
LOCATION: London
SAP Consultant / Digital Learning Specialist Responsibilities
- SAP Application Support
- Provide second level support professionally and efficiently with third level support.
- Troubleshoot and manage resolution of operational problems for SAP and related business applications.
- Define business requirements discussing with end users and convey them to 3rd line support in technical language.
- Manage change process to meet business requirements working closely with 3rd line support.
- Perform technical diagnoses and fix and resolve issues either remotely or onsite at customers’ offices.
- Create and submit SAP service reports every month to customers.
- SAP Project
- Assist in design and implementation work for customers’ SAP implementation/transition projects.
- Create/update user manual and carry out necessary trainings for users.
- Assist in creating UAT scenario for users and handle enquiries raised by users during UAT.
- Manage project schedule and issues raised during project period with project management tools.
- Keep close communications with all stakeholders to run projects smoothly.
- Manage off/nearshore/3rd party vendors that work for them.
- Digital Training
- Provide customers’ management and end users with IT/digital transformation related lectures onsite and remotely mainly for enhancing customers’ digital literacy covering Data analysis and Generative AI tools.
- Design and create concise training materials in documents and videos for end users.
- Lead planning, scheduling, and holding customers’ digital transformation training related activities.
- Motivate end users drawing their interests through following and examining trend and new features of technologies.
- Data Analysis User Support
- Comprehend business objectives to make recommendations to create Power BI reports.
- Consult Power BI reports creation.
- Assist and optimise Datamart creation for required Power BI report.
- Come up with plans to automate business processes with MS365 tools; closely work with relevant stakeholders and implement a project.
- By reviewing the implementation, make suggestions for future projects and improve the processes.
- Generative AI tool / LLM Creation Support
- Come up with plans to create effective and specific LLM (Large Language Model) on Microsoft platform; closely work with relevant stakeholders and implement a project.
- By reviewing the implementation, make suggestions for future projects and improve the models.
- Assist Presales Activities
- Assist creating presales/proposal documents related with SAP and services.
- Customer Management
- Manage customers’ requirements and wishes for both technical and non-technical in English.
- Cooperate with our partners and provide excellent customer service.
- Report customer’s complaint or any problems to Supervisor/Line Manager immediately.
- Standard Company Policy
- Read, understand, and comply with all company policies and procedures.
- Minimise security and quality incidents.
SAP Consultant / Digital Learning Specialist Ideal Candidate
- Experience of SAP support role.
- Knowledge of SAP (FI): Certificate of SAP S/4 HANA for Financial Accounting Associates or equivalent.
- Basic knowledge and understanding of software development languages, including SQL.
- Basic knowledge of BI tools.
- Business level of English and languages.
- Excellent Interpersonal Skills.
- Accounting skills.
- Other skills: project management, documentation (for customer training and other SAP project/support related) and presentation.
- Basic Knowledge of SAP SD/MM functions and operations would be advantageous.
- Knowledge of MS365 Power Platform: Power BI, Power Automate and Power Apps would be advantageous.
- Some understanding of Japanese culture and Japanese language would be advantageous.
SAP Consultant / Digital Learning Specialist employer: Centre People Appointments
Contact Detail:
Centre People Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Consultant / Digital Learning Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that SAP Consultant gig.
✨Tip Number 2
Prepare for those interviews by practising common questions related to SAP and digital learning. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format and expectations.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with SAP support, project management, and digital training. We want to see how you’ve tackled challenges and made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace SAP Consultant / Digital Learning Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SAP Consultant / Digital Learning Specialist role. Highlight relevant experience and skills that match the job description, especially in SAP support and digital training.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or experiences that relate to the responsibilities listed in the job description.
Showcase Your Skills: Don’t forget to showcase your technical skills, especially in SAP, Power BI, and MS365 tools. We want to see how you can contribute to our team and help enhance our customers' digital literacy.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Centre People Appointments
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially around the specific modules mentioned in the job description like FI, SD, and MM. Be ready to discuss your previous experiences with SAP support and how you've tackled operational problems.
✨Showcase Your Training Skills
Since this role involves digital training, prepare to talk about any training sessions you've conducted. Bring examples of training materials you've created, and be ready to explain how you engage users and enhance their digital literacy.
✨Demonstrate Your Project Management Prowess
Familiarise yourself with project management tools and be prepared to discuss how you've managed project schedules and stakeholder communications in the past. Highlight any experience you have with managing off/nearshore vendors as well.
✨Be Ready for Technical Questions
Expect some technical questions related to data analysis and BI tools like Power BI. Brush up on your SQL skills and think about how you would automate business processes using MS365 tools. Being able to articulate your thought process will impress the interviewers.