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- Tasks: Be the friendly face of our office, managing visitors and calls with professionalism.
- Company: Join a dynamic London-based company that values teamwork and communication.
- Benefits: Negotiable salary, supportive work environment, and opportunities for growth.
- Why this job: Make a great first impression and be the heartbeat of our office.
- Qualifications: GCSEs in English and Maths; customer service experience preferred.
- Other info: Perfect for those looking to kickstart their career in a professional setting.
The predicted salary is between 30000 - 42000 £ per year.
TYPE: Full-time, Permanent
WORKING HOURS: 9:00-17:00 from Monday to Friday
SALARY: Negotiable, depending on experience
LOCATION: London
Receptionist Main Responsibilities:
- Support office security and communication by managing visitor access, handling telephone enquiries, coordinating meeting room bookings, and maintaining accurate records in line with company and HMRC requirements.
- Act as the first point of contact for all visitors, providing a professional, friendly, and welcoming front-of-house service.
- Meet and greet clients and visitors, ensuring they are signed in, issued with access passes where required, and escorted appropriately.
- Maintain the reception desk manned at all times during office hours, ensuring a consistently professional and welcoming environment.
- Answer, screen, and forward incoming telephone calls promptly, using a polite and professional tone, and taking accurate messages when required.
- Manage meeting room bookings, including scheduling, coordination, setup, and ensuring rooms are clean and prepared.
- Arrange and coordinate couriers, deliveries, and collections, including tracking and notifying recipients of important packages.
- Receive, sort, and distribute incoming post and manage outgoing mail, ensuring confidential items are handled appropriately and securely.
- Maintain a tidy, organised, and professional reception and front-of-house area at all times, including daily checks of supplies and general cleanliness.
- Order office supplies and stationery, monitor stock levels, and liaise with suppliers as required.
- Maintain accurate records and logs, including visitor registers, access passes, and internal administrative records.
- Organise and create building access passes for new starters and visitors, ensuring security protocols are followed.
- Support hospitality requirements, including refreshments and catering coordination for meetings and visitors.
- Ensure meeting rooms are arranged as required (e.g., boardroom, theatre-style) and conduct visual checks to confirm room readiness.
- Maintain confidentiality, discretion, and professionalism in all interactions, and adhere to data privacy and security procedures.
- Follow emergency procedures and support guests and employees calmly in crisis situations, reporting incidents promptly.
- Provide cover for the Facilities Supervisor, as and when required.
- Undertake ad hoc duties as directed by the Senior Business Support Manager.
- Maintain and update statutory and administrative records in line with HMRC requirements, ensuring accuracy and compliance.
Receptionist Ideal Candidate:
- GCSEs (or equivalent) including English and Maths.
- Previous experience in a reception or customer service role is preferred.
- Strong IT skills with proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience of working in a professional office environment and handling confidential information.
- NVQ or equivalent qualification in Customer Service or Business Administration is desirable, but not essential.
- Strong organisational skills with the ability to prioritise and manage time effectively.
- Adaptable, Integrity, Organised, Consistent, Supportive, Conscientious.
Receptionist in London employer: Centre People Appointments
Contact Detail:
Centre People Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, be ready to showcase your personality! Receptionists are the face of the company, so let your friendly and professional side shine through. Practice common interview questions and think about how you can demonstrate your customer service skills.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows you're engaged and keen to learn more about the role. Ask about the team dynamics or what a typical day looks like for a receptionist at their office.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can leave a lasting impression. Remind them why you’re a great fit and express your enthusiasm for the role. And remember, you can always check our website for more opportunities!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Receptionist role. Highlight any previous customer service or reception experience, and don’t forget to mention your strong IT skills!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you’re excited about joining us at StudySmarter. Mention how you can contribute to creating a welcoming front-of-house environment.
Showcase Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or prioritised effectively in past roles. We love candidates who can juggle responsibilities while keeping everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Centre People Appointments
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with tasks like managing visitor access and handling telephone enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Professional Tone
As the first point of contact, your tone matters! Practice answering calls and greeting visitors in a polite and professional manner. You could even role-play with a friend to get comfortable with the kind of scenarios you might face during the interview.
✨Showcase Your Organisational Skills
Being organised is key for a receptionist. Prepare examples from your past experiences where you successfully managed multiple tasks, like coordinating meeting room bookings or handling incoming mail. This will highlight your ability to prioritise and manage time effectively.
✨Dress the Part
First impressions count! Dress smartly and professionally for your interview. This not only shows respect for the company but also reflects the welcoming front-of-house service they expect from their receptionist.