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- Tasks: Help clients plan amazing trips to Japan and create tailor-made itineraries.
- Company: Join a vibrant travel company with a passion for adventure.
- Benefits: Enjoy discounted travel, health support, and regular staff socials.
- Why this job: Turn your love for travel into a rewarding career with uncapped commission.
- Qualifications: Customer service experience and a flair for organisation are key.
- Other info: Hybrid working available with opportunities for personal growth and travel.
The predicted salary is between 26400 - 28000 £ per year.
ELIGIBLE APPLICANTS:
- (O) Eligible visa: Permanent residence, Spouse, Partner
- (X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate
WORK TYPE: hybrid working available
VISA SUPPORT: No
Benefits: Employee Assistance Program (health), Enhanced parental leave, Volunteering leave, Regular staff socials, Discounted travel for staff, family and friends, and so on
TYPE: Permanent, full-time
WORKING HOURS: 9:00 - 17:30, 37.5 hours per week (*) Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate
SALARY: £26.4k - £28k depending on experience, plus uncapped commission, which is expected On Target Earnings (OTE) of £5,000 per annum in year one
START: May (TBC)
LOCATION: Bristol
Main Responsibilities:
- Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements
- Create high-quality tailor-made itineraries for direct and trade clients based on their requirements
- Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry
- Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
- Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients
- Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving
- Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team
- Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager
Ideal Candidate:
- Previous customer service and/or sales experience
- Experience of living and/or working in Japan
- A highly organised and productive approach
- Excellent communication skills
- A creative approach to problem-solving
- Resilience, tenacity, and critical thinking
- Experience of working in the travel industry
- Experience of travel to destinations such as Indochina, South Korea, Malaysia, Borneo and Thailand
- Business level fluency in English
Travel Consultant in Bristol employer: Centre People Appointments
Contact Detail:
Centre People Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Travel Consultant role.
✨Tip Number 2
Prepare for those interviews! Research common questions for Travel Consultants and practice your answers. Show off your knowledge about Japan and your customer service skills – it’s all about making a great impression!
✨Tip Number 3
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance. Plus, you’ll be one step closer to that dream job as a Travel Consultant!
We think you need these skills to ace Travel Consultant in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Travel Consultant role. Highlight any customer service or sales experience, especially if you've worked in the travel industry or have lived in Japan.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about travel and how your background makes you the perfect fit for this role. Don't forget to mention your experience with Japan!
Show Off Your Communication Skills: Since you'll be consulting with clients via various channels, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to showcase your ability to connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Centre People Appointments
✨Know Your Stuff About Japan
As a Travel Consultant specialising in Japan, it's crucial to brush up on your knowledge of the country. Familiarise yourself with popular destinations, cultural nuances, and travel trends. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service and sales skills. Think about times when you went above and beyond for a client or successfully resolved a challenging situation. This will demonstrate your ability to meet the needs of clients effectively.
✨Practice Your Communication
Since you'll be consulting with clients via various channels, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you would explain travel itineraries or address client queries.
✨Be Ready to Discuss Teamwork
The role involves working towards team sales targets, so be prepared to discuss your experience in collaborative environments. Share specific instances where you contributed to a team's success, highlighting your resilience and tenacity in achieving goals together.