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For Companies At a Glance
- Tasks: Carry out repairs, installations, and provide top-notch customer service.
- Company: Fast-growing sanitary product manufacturer based in London.
- Benefits: Competitive salary up to £45k, full-time hours, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: 3+ years plumbing experience, strong communication skills, and a driving licence required.
- Other info: Great opportunity for career growth in a vibrant industry.
The predicted salary is between 36000 - 54000 £ per year.
A fast-growing sanitary product manufacturer in London is currently recruiting an After-Sales Service Technician. The ideal candidate should have 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry. Business level of English and driving is required for this role.
TYPE: Permanent, full-time
HOURS: 9:00-17:00, Mon to Fri (office-based)
SALARY: up to £45k (base salary, depending on experience)
START: ASAP
LOCATION: London
- Carrying out repairs and maintenance on products
- Installation of products, e.g. at in-house exhibitions
- Professional and competent customer service
- Co-operation with the internal sales department on customer offers (technical aspect)
- Documentation of work orders and timely internal reporting
- Independent management of external warehouses
- Assessment and qualification of warranty claims
- Coordination of orders and own service personnel (in terms of efficiency, time, costs)
The company reserves the right to assign the employee according to their abilities any other reasonable tasks, if necessary only on a deputy basis and/or also at a different location, with the same remuneration.
Requirements:
- 3+ years of completed training as a plumber or professional experience and sound knowledge of the plumbing industry
- Strong customer and service orientation (with consideration of economic efficiency)
- Business level of English
- Flexibility
- Willingness to travel
- Intercultural competence and strong communication skills
- Sense of responsibility, independent and team-orientated work
- Good knowledge of MS Office applications
- Class B driving license
All applicants must have the unlimited right to work in the UK without future visa sponsorship. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
After-Sales Service Technician employer: Centre People Appointments
Contact Detail:
Centre People Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land After-Sales Service Technician
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing industry and let them know you're on the hunt for an After-Sales Service Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled repairs and installations in the past, as well as how you approach customer interactions.
✨Tip Number 3
Show off your flexibility and willingness to travel during interviews. Companies love candidates who are adaptable and ready to take on new challenges, especially in a role that may require coordination with different locations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who fit the bill for roles like this one.
We think you need these skills to ace After-Sales Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your plumbing experience and customer service skills. We want to see how your background fits the After-Sales Service Technician role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our needs. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear language and structure in your CV and cover letter. We want to see that you can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Centre People Appointments
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience and any specific projects you've worked on. This will show that you’re not just a technician, but someone who understands the ins and outs of the industry.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent service. Prepare to share how you handled difficult situations or went above and beyond for a customer. This will highlight your strong customer orientation.
✨Be Ready to Talk Tech
Familiarise yourself with the technical aspects of the products you'll be working with. If you can, research the company’s product range and be prepared to discuss how you would approach repairs and installations. This shows initiative and genuine interest in the role.
✨Practice Your English
Since a business level of English is required, practice speaking clearly and confidently. You might even want to prepare some common phrases related to plumbing and customer service. This will help you communicate effectively during the interview.
