Logistics Customer Service Officer (Fluent Mandarin and Japanese)
-Fully Remote | UK & Europe-
A logistics company is currently recruiting a Logistics Customer Service Officer to support its international air freight operations. This is an excellent opportunity for candidates seeking long-term remote work within a global logistics environment.
In this role, Logistics Customer Service Officer will provide operational support for international freight forwarding, coordinate with global teams across different time zones, and ensure the efficient handling of logistics operations.
The ideal candidate should have previous experience in international logistics or freight forwarding, be a native level of Mandarin or Cantonese, possess business-level proficiency in both Japanese and English, and demonstrate excellent communication, organisational, and time management skills.
(Ref: MI47725 - Please include this when making any enquiries.)
Main Responsibilities:
Provide operational support for international freight forwarding (Air Logistics).
Handle and respond to customer emails.
Organize order information and update systems.
Facilitate cross-team communication and relay information.
Coordinate business processes and track progress.
Ideal Candidate:
Native level of fluency in Mandarin or Cantonese
Fluent in English and Japanese
Previous experience within the international logistics or freight forwarding industry is highly preferred
Passionate about the logistics industry with strong learning ability and a proactive attitude
Excellent communication, organisational and time management skills
Able to work independently in a remote working environment with reliable internet access and equipment
Able to manage local tax obligations as an independent contractor
Condition:
Location: Remote, UK and Europe
Working Style: Remote
Salary: £26,000 / €30,000 per annum depending on experience
Job Type: Independent Contractor (Long-term partnership)
Working Hours: Expected to start at ...
Logistics Customer Service Officer (Fluent Mandarin and Japanese) employer: Centre People Appointments Careers
Join a leading manufacturer renowned for its commitment to innovation and excellence in scientific instrumentation. As a Field Service Engineer based in Manchester, you'll enjoy a dynamic work culture that values hands-on technical expertise and customer satisfaction, alongside generous benefits including business trip compensation and a supportive environment for professional growth through international travel opportunities. This role not only offers competitive remuneration but also the chance to be part of a team dedicated to delivering outstanding service worldwide.
Contact Details:
Centre People Appointments Careers Recruitment Team
