IT Support

- IT Support / Japanese Company / Central London -
A Japanese company is currently recruiting an IT Support to support its IT operations in London.
The role will provide user PC support and assist with troubleshooting across networking, IT security, Microsoft 365, Entra ID, Intune, and PC and mobile device management.
The ideal candidate should have extensive experience in both IT infrastructure and applications, with strong analytical, problem-solving, organisational, and communication skills.
(Ref: YC47730 - Please include this when making any enquiries.)
Main Responsibilities
Provide user PC support and troubleshoot user-related IT issues
Apply fundamental networking concepts to identify and troubleshoot network issues systematically
Support IT security activities and understand the security implications of user and system actions
Provide support across Microsoft 365, Entra ID, and Intune beyond routine user and licence administration
Support PC and mobile device management
Analyse and resolve technical issues effectively, escalating where required
Work collaboratively with team members and manage tasks accurately and efficiently
Ideal Candidate
4+ years' experience in IT infrastructure and 4+ years' experience in applications
Strong knowledge of networking concepts and systematic troubleshooting
Understanding of basic IT security principles
Experience in PC and mobile device management
Experience in global and corporate environment
Fluent English
Excellent analytical, organisational, and problem-solving skills
Responsible, accurate, proactive, and a strong team player
Conditions
Location: London
Working Style: office based
Salary: £30,000-£45,000, depending on experience
Job Type: temporary
Working Hours: 9:00-17:00 from Monday to Friday, 5 days per week
Start: ASAP
*All applicants for the Help Desk Assistant position must have the right to work in the UK without any restr...