At a Glance
- Tasks: Consult with clients to create tailor-made travel itineraries for Japan.
- Company: Specialist travel agency based in Bristol with a vibrant team culture.
- Benefits: Competitive salary, uncapped commission, health support, and discounted travel for staff.
- Other info: Hybrid working available with excellent career growth opportunities.
- Why this job: Combine your passion for travel with sales skills while exploring Japanese culture.
- Qualifications: Customer service experience and knowledge of Japan are highly desirable.
The predicted salary is between 26400 - 28000 £ per year.
A specialist travel agency based in Bristol is currently recruiting a Travel Consultant (Japan Specialist). You will work within a sales team, as well as working with the global sales team. You’ll learn from your Travel Consultant peers and keep up-to-speed with the work of their Product function to ensure you always know the best available options for your clients. You’ll also work closely with their external suppliers as well as their internal Booking Delivery and Customer Experience teams, ensuring that you provide them with all the necessary information about your clients for them to deliver the trip they are looking for. Experience of living in Japan or understanding of Japanese culture language skill would be highly advantageous.
Main Responsibilities:
- Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements.
- Create high-quality tailor-made itineraries for direct and trade clients based on their requirements.
- Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry.
- Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip.
- Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients.
- Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving.
- Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team.
- Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager.
Ideal Candidate:
- Previous customer service and/or sales experience.
- Experience of living and/or working in Japan.
- A highly organised and productive approach.
- Excellent communication skills.
- A creative approach to problem-solving.
- Resilience, tenacity, and critical thinking.
- Experience of working in the travel industry.
- Experience of travel to destinations such as Indochina, South Korea, Malaysia, Borneo and Thailand.
- Business level fluency in English.
Condition:
- Location: Bristol.
- Working Style: hybrid working available.
- Salary: £26,400 - £28,000 depending on experience, plus uncapped commission, which is expected On Target Earnings (OTE) of £5,000 per annum in year one.
- Job Type: permanent, full-time.
- Working Hours: 9:00-17:30, 37.5 hours per week. Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate.
- Start: 16th November 2026.
Benefits:
- Employee Assistance Program (health).
- Enhanced parental leave.
- Volunteering leave.
- Regular staff socials.
- Discounted travel for staff, family and friends.
All applicants for the Travel Consultant (Japan Specialist) must have the right to work in the country as the Company is not able to offer visa support. We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Travel Consultant (Japan Specialist) in Bristol employer: Centre People Appointments Careers
Join a leading manufacturer renowned for its commitment to innovation and excellence in scientific instrumentation. As a Field Service Engineer based in Manchester, you'll enjoy a dynamic work culture that values hands-on technical expertise and customer satisfaction, alongside generous benefits including business trip compensation and a supportive environment for professional growth through international travel opportunities. This role not only offers competitive remuneration but also the chance to be part of a team dedicated to delivering outstanding service worldwide.
Contact Details:
Centre People Appointments Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant (Japan Specialist) in Bristol
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Centre People Appointments Careers who are looking for fresh talent for roles like Travel Consultant (Japan Specialist).
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We think you need these skills to ace Travel Consultant (Japan Specialist) in Bristol
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Consultant (Japan Specialist) role at Centre People Appointments Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Consultant (Japan Specialist) position at Centre People Appointments Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Centre People Appointments Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Centre People Appointments Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Consultant (Japan Specialist).
How to prepare for a job interview at Centre People Appointments Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Centre People Appointments Careers.