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- Tasks: Lead IT systems and support over 140 colleagues in a hands-on role.
- Company: Join CSE, a charity tackling climate change and promoting sustainable energy.
- Benefits: Enjoy flexible working, generous holiday, and a supportive team culture.
- Why this job: Make a real impact on social and environmental change while developing your career.
- Qualifications: Experience in IT management, GDPR knowledge, and strong organisational skills required.
- Other info: Hybrid working available; applications for reduced hours considered.
The predicted salary is between 40000 - 47000 £ per year.
Job Title: Senior IT Manager
Location: Bristol (hybrid working available)
Salary: 47,508- 55,953 per annum (Scale 1), depending on skills, relevant experience, and qualifications
Job Type: Permanent, Full-time
Working Hours: 37.5 hours per week (applications for reduced hours, min. 30 hours, will be considered.)
Closing date: 9am, Monday 28th July 2025
About us:
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system – and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we\’re proud of our independence, integrity and commitment to social justice.
The role:
We\’re looking for a Senior IT Manager to help us deliver secure, sustainable and people-focused IT systems, and support more than 140 colleagues to do their best work. If you\’re someone who thrives on solving problems, improving processes, and helping others feel confident with tech, this is a role where your skills can make a real impact. As Senior IT Manager, you will lead on all things IT across CSE and our subsidiary, Retrofit West CIC. From supporting staff day-to-day to managing our infrastructure and external support partner, you will ensure our systems are secure, fit for purpose, and evolving with our needs.
Your responsibilities will include:
- Managing our internal IT systems, tools and infrastructure.
- Being the main contact for our external IT support provider.
- Supporting colleagues with advice and day-to-day tech issues.
- Acting as CSE\’s effective Data Protection Officer (training provided).
- Maintaining cyber security and overseeing our Cyber Essentials compliance.
- Supporting our bespoke in-house databases and CRM systems.
- Advising on IT procurement and platform decisions.
- Contributing to business continuity planning and risk management.
- This is a practical, hands-on role where you\’ll help us run smoothly, safely, and sustainably – while also contributing to longer-term planning and improvements.
Who you are:
You are calm under pressure, process-minded, and focused on making things work better. You enjoy working across teams, finding simple solutions to complex problems, and supporting others to use technology with confidence.
You will bring:
- Experience managing IT systems, infrastructure and external providers.
- Working knowledge of GDPR and cyber security best practice.
- Familiarity with platforms such as Microsoft 365, SharePoint, and cloud services.
- Strong organisational skills and the ability to manage risk and prioritise effectively.
- A people-focused approach- patient, clear and collaborative.
What we offer:
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
- Salary: 47,508 – 55,953 (Salary Grade I)
- Pension: 8% employer / 6% employee
- Holiday: 25 days AL plus BH\’s
- Flexibility: TOIL programme and flexibility to support work-life balance
- A commitment to supporting your career progression and continued development
- A range of staff-led groups, including our Employee Voice and EDI working group
- Wellbeing:
- Health Cash Plan
- Life Assurance
- Enhanced sick pay
- Access to retail discounts and discounted breakdown cover
- Employee Assistance Programme
- Staff activities like yoga at lunch and a book club
- Financial support & lifestyle benefits:
- Tech Scheme
- Cycle to Work Scheme
Our culture and values:
At CSE, our values shape how we work together and with others.
- Commitment to CSE
- Collaboration
- Conscientiousness
- Initiative
How to apply:
To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website.
We will also consider CVs (max. 3 pages) accompanied by a supporting letter, if preferred. However, all applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.
- Application deadline: 9am, Monday 28th July 2025
If you do not hear from us by the 6th of August 2025, please assume your application has not been successful.
Interviews:
- Initial interviews – w/c Monday 4th August 2025.
- Second round interviews – w/c Monday 11th August 2025.
Applications should be sent by:
- Email – The email address provided within the email you receive or,
- Post – Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH
If you require any reasonable adjustments to take part in the recruitment process, please let us know and we\’ll be happy to accommodate your needs.
Candidates with the relevant experience or job titles of: IT Manager, IT Team Leader, IT Services Manager, IT Service Manager, IT Technical Manager, may also be considered for this role. #J-18808-Ljbffr
Senior IT Manager employer: Centre for Sustainable Energy
Contact Detail:
Centre for Sustainable Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Manager
✨Tip Number 1
Familiarise yourself with CSE's mission and values. Understanding their commitment to tackling the climate emergency will help you align your responses during interviews, showcasing how your IT management skills can contribute to their goals.
✨Tip Number 2
Highlight your experience with GDPR and cyber security best practices. Given the role's focus on data protection and compliance, demonstrating your knowledge in these areas will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've improved IT processes or supported teams in previous roles. Being able to share specific instances where you've made a positive impact will illustrate your problem-solving abilities and people-focused approach.
✨Tip Number 4
Research common IT tools and platforms mentioned in the job description, such as Microsoft 365 and SharePoint. Familiarity with these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
We think you need these skills to ace Senior IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience managing IT systems and infrastructure, as well as your familiarity with GDPR and cyber security best practices. Use specific examples that demonstrate your problem-solving skills and ability to support colleagues with tech issues.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the mission of CSE and how your skills align with their values. Mention your people-focused approach and provide examples of how you've successfully collaborated across teams in previous roles.
Highlight Relevant Experience: Clearly outline your relevant experience in managing IT systems and working with external providers. Include any specific platforms you are familiar with, such as Microsoft 365 or SharePoint, and how you've contributed to business continuity planning and risk management.
Follow Application Instructions: Ensure you follow the application instructions carefully. If submitting a CV, keep it to a maximum of three pages and accompany it with a supporting letter that clearly demonstrates how your skills meet the person specification outlined in the job description.
How to prepare for a job interview at Centre for Sustainable Energy
✨Understand the Mission
Before your interview, take some time to research CSE's mission and values. Understanding their commitment to tackling the climate emergency will help you align your answers with their goals and demonstrate your passion for the role.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT systems, infrastructure, and external providers. Highlight specific examples of how you've improved processes or solved complex problems in previous roles, especially in relation to GDPR and cyber security.
✨Emphasise Collaboration
CSE values collaboration across teams. Share examples of how you've worked effectively with others to achieve common goals. This could include supporting colleagues with tech issues or contributing to business continuity planning.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and the organisation.
