At a Glance
- Tasks: Provide financial support and process applications for eligible households via phone and email.
- Company: Join a supportive team at the Centre for Sustainable Energy.
- Benefits: Enjoy 25 days holiday, health cash plan, and discounts on retail and tech.
- Other info: Flexible hours available, with opportunities for training and career growth.
- Why this job: Make a real difference by helping vulnerable households access essential funding.
- Qualifications: GCSE in Maths/English and experience with data entry required.
The predicted salary is between 21900 - 26000 € per year.
Job title
Grant Administrator – Centre for Sustainable Energy
Location
Bristol, BS1 3LH
Salary
£25,938 a year (pro rata for part-time)
Job Type
Fixed-term until end of May 2026; Full-Time, however applications from a minimum of 15 hours per week will be considered
Closing date
17:00 on Wednesday 8 October 2025
About The Role
The Grant Administrator will provide financial support in the form of vouchers for eligible households via telephone and email, using administrative skills to enter customer details onto databases and process applications. A willingness to undertake routine administrative tasks with accuracy and reliability is essential.
Responsibilities
- Enter text-based and numerical information into Excel sheets and Centre for Sustainable Energy\'s (CSE) customer database.
- Communicate with people, some of whom may be vulnerable, verbally and in writing.
- Update day-to-day records in systems such as timesheets and client databases.
- Listen attentively to callers (some may be distressed) and respond empathetically.
- Review eligibility documents submitted by households to determine funding eligibility.
- Adhere to CSE\'s protocols, processes, and procedures.
- Undertake any other tasks related to this role as agreed.
For a more detailed list of responsibilities, see the supporting documents attached or available on the CSE website.
Essential Attributes
- Minimum Maths/English GCSE or equivalent.
- Experience entering data into spreadsheets and databases.
- Strong administrative skills with accuracy and reliability.
- Effective verbal and written communication.
- Ability to work in a team and maintain admin systems independently.
- Ability to take responsibility for own work and seek support when needed.
- Highly organized with good time and workload management.
Please note this is an overview; see the attached job description for full essential and desirable skills.
Pay and Conditions
- Full-time role (37.5 hours per week) but applications from a minimum of 15 hours per week will be considered.
- Salary: £25,938 per year (pro rata for part-time).
- 25 days paid holiday (plus statutory holidays).
CSE offers a range of benefits including subsidised bike purchase, Tech Scheme, Life Assurance, Health Cash Plan, retail discounts, discounted breakdown cover, and more. Fees and expenses on relevant training courses may be paid.
How to Apply
To apply, click apply, check your emails, and complete the application form sent to you. You can also download it from the CSE website. Your application should demonstrate suitability against the criteria in the person specification and job description. An application form must be sent to the provided email address.
Closing date for applications: 17:00 on Wednesday 8 October 2025. Interviews are expected to take place on Tuesday 14 October, though this is subject to change. If invited to interview, we will ask for evidence of eligibility to work in the UK.
Candidates with relevant experience or job titles (e.g., Administrator, Admin, Administrative roles, etc.) may also be considered for this role.
Grant Administrator in Bristol employer: Centre for Sustainable Energy
At the Centre for Sustainable Energy (CSE), we pride ourselves on being an excellent employer, offering a supportive work culture that values accuracy and empathy in our roles. As a Grant Administrator, you will benefit from a competitive salary, generous holiday allowance, and a range of perks including subsidised bike purchases and health cash plans, all while contributing to meaningful projects that support vulnerable households. Our commitment to employee growth is evident through our investment in training and development opportunities, making CSE a rewarding place to advance your career.
Contact Detail:
Centre for Sustainable Energy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Grant Administrator in Bristol
✨Tip Number 1
Get to know the company! Research CSE and understand their mission and values. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with vulnerable individuals, it's crucial to demonstrate empathy and clarity. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 3
Prepare for the interview by reviewing the job description thoroughly. Be ready to discuss how your skills match the requirements, especially your experience with data entry and administrative tasks.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at CSE.
We think you need these skills to ace Grant Administrator in Bristol
Some tips for your application 🫡
Show Off Your Admin Skills:Make sure to highlight your strong administrative skills in your application. We want to see how you can handle routine tasks with accuracy and reliability, so give us examples of your experience with data entry and managing systems.
Communicate Clearly:Since you'll be communicating with people, some of whom may be vulnerable, it's crucial to demonstrate your ability to communicate effectively. Use clear and concise language in your application to show us you can connect with others both verbally and in writing.
Tailor Your Application:Take the time to tailor your application to match the job description. Refer to the specific responsibilities and essential attributes listed, and explain how your background aligns with what we're looking for. This will help us see why you're a great fit!
Apply Through Our Website:Don't forget to apply through our website! Download the application form, fill it out, and send it to our Jobs email. Following the application process as outlined shows us that you can follow instructions and are genuinely interested in the role.
How to prepare for a job interview at Centre for Sustainable Energy
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Grant Administrator. Familiarise yourself with the responsibilities listed in the job description, especially around data entry and communication with vulnerable individuals. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Admin Skills
Since strong administrative skills are essential for this role, be prepared to discuss your experience with spreadsheets and databases. Bring examples of how you've successfully managed data in the past, and if possible, mention any specific software you’ve used. This will demonstrate your capability to handle the tasks required.
✨Empathy is Key
Given that you'll be communicating with people who may be in distress, it's crucial to convey your empathetic nature during the interview. Share examples of how you've handled sensitive situations in previous roles, highlighting your ability to listen and respond appropriately to others' needs.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the training opportunities available. This shows that you’re not just interested in the job, but also in how you can grow within the company. It’s a great way to leave a positive impression!
