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- Tasks: Be the go-to person for disabled students, providing vital support and information.
- Company: Join the University of Wolverhampton, a place that values diversity and inclusion.
- Benefits: Enjoy competitive pay, flexible working, and fantastic wellbeing support.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in student-facing roles and strong communication skills are a plus.
- Other info: Opportunities for career growth and access to various staff networks.
The predicted salary is between 30000 - 40000 £ per year.
You will be the first point of contact for disabled students and applicants, academic colleagues and support workers, providing information and assistance as relevant. The duties of the post include dealing with the teams within Student Life – Disability and Inclusion, Mental Health and Wellbeing, Support to Study and other teams within the University as required. You will undertake a range of administrative tasks, with the need to work across several different interconnected teams. Familiarity of working from a student‑facing helpdesk will be advantageous.
You will be interacting with students, academics, support workers and other university staff and will support IT‑based information management software, databases and website content management. The role involves being sensitive and responsive to different communication needs and responding calmly, professionally, and in a way that maintains confidentiality, to students and staff facing sometimes complex situations. There is also a marketing aspect to the role particularly in promoting Disability and Inclusion Services under 'Student Life' in Open Days and Events. This role is predominantly based within the onsite office at our City campus (with ability to work at all University campuses). With agreement, some hybrid working can be undertaken. The Student Life Administrator will be supporting all teams within the Student Life Directorate.
If you would like to discuss the role and responsibilities further, please contact Dr Amanda Bloore – Head of Support to Study – a.bloore@wlv.ac.uk
The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law. We are committed to ensuring that lawful expression of ideas, beliefs and opinions – including those that may be controversial or unpopular – does not result in disadvantage in recruitment, employment or progression. An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.
We strive to create a workplace in which colleagues have confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.
We recognise the value of flexible working arrangements and are open to discussion wherever possible.
Benefits include:
- Competitive salaries
- Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
- Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
- Free Will Writing Service – Complimentary will drafting for employees and their partners.
- IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
- Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
- Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
- Eyecare Support – Free eVoucher for eye tests and glasses contribution.
- Flu Vouchers – Free flu vaccinations for staff.
- Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
- Chaplaincy & Prayer Rooms – Access to multi‑faith chaplaincy services.
- Generous Annual Leave
- Flexible & Agile Working – Flexible and Hybrid working arrangements.
- Free On‑site Parking – available across campuses.
- Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
- Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
- Employee Discounts – Savings on groceries, fashion, and entertainment.
- Travel Discounts – Up to 10% off holidays through Sodexo Circles.
- Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
- Library Access – Staff have access to books and resources at our onsite libraries.
- Staff Scholarship Scheme – Funding for part‑time higher education, up to PhD level.
- Leadership and Management Development – Access to training opportunities to support you with advancing in your career.
Student Life Administrator in Wolverhampton employer: Centre for International Development and Training (CIDT)
Contact Detail:
Centre for International Development and Training (CIDT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Life Administrator in Wolverhampton
✨Tip Number 1
Get to know the university's culture and values. When you’re chatting with potential employers or during interviews, drop in some knowledge about their initiatives, especially around Disability and Inclusion. It shows you’re genuinely interested and have done your homework!
✨Tip Number 2
Network like a pro! Attend university events, open days, or workshops related to Student Life. Meeting people face-to-face can really help us stand out and make connections that could lead to job opportunities.
✨Tip Number 3
Practice your communication skills. Since the role involves interacting with students and staff, being able to convey information clearly and sensitively is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at the University of Wolverhampton!
We think you need these skills to ace Student Life Administrator in Wolverhampton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to hear your unique voice and what makes you tick. Remember, this is your chance to show us who you are beyond just your qualifications.
Tailor Your Application: Make sure to customise your application for the Student Life Administrator role. Highlight your experience with student-facing helpdesks and any relevant administrative tasks you've tackled. Show us how your skills align with our needs!
Show Your Sensitivity: Since you'll be dealing with diverse communication needs, it's important to demonstrate your sensitivity in your application. Share examples of how you've handled complex situations calmly and professionally in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us that you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Centre for International Development and Training (CIDT)
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Student Life Administrator. Familiarise yourself with the key areas like Disability and Inclusion, Mental Health and Wellbeing, and how they interact with students and staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since you'll be dealing with diverse groups, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've handled sensitive situations in the past, as this will demonstrate your ability to maintain professionalism and confidentiality under pressure.
✨Highlight Your Administrative Experience
Be ready to discuss your previous administrative roles, especially if you've worked in a student-facing helpdesk. Share specific examples of how you've managed tasks across different teams and used IT-based information management software, as this is crucial for the position.
✨Prepare for Marketing Questions
Since there's a marketing aspect to the role, think about how you would promote Disability and Inclusion Services during Open Days and Events. Have some creative ideas ready to share, showing that you can contribute to raising awareness and engagement within the university community.