At a Glance
- Tasks: Support international students with tuition fees and assist in debt recovery efforts.
- Company: Join a leading university's Finance Department for a dynamic experience.
- Benefits: Gain valuable experience, competitive pay, and contribute to student support.
- Other info: Opportunity for growth in a supportive team environment.
- Why this job: Make a real impact on students' financial journeys while developing your skills.
- Qualifications: 5 GCSEs including English and Maths; strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen within the Finance Department for an International Debt and Debt Recovery Officer on a 10-month temporary full-time contract. The Income Section is responsible for the management, accurate recording, and recovery of the University’s debt profile, currently in excess of £150 million per year. This role will support the recovery of outstanding debt, assist with international student finance queries, and help improve the overall student experience through early intervention and financial guidance. You will work closely with international students, internal departments, and external debt recovery agencies to support debt resolution, improve cashflow, and contribute towards key institutional objectives.
Main Duties and Responsibilities
- Provide advice and guidance to international students regarding tuition fee payments and payment options.
- Support the recovery and monitoring of international tuition fee debt, including sponsored and self-funded accounts.
- Work closely with Income Section colleagues to review outstanding debt and assess financial risk.
- Assist with the collation and referral of overdue accounts to the University’s debt recovery agents.
- Act as a key point of contact for debt recovery agents and legal representatives.
- Investigate and resolve debt-related queries in collaboration with Faculties and Student Records teams.
- Represent the University at mediation meetings and court hearings where required.
- Assist with the preparation of annual bad debt write-off reports and financial reconciliations.
- Support the reconciliation and maintenance of the Student Loan Company (SLC) account.
- Provide support to the Accounts Receivable Manager in the day‑to‑day operation of the section.
- Assist with staff training, induction support, and process improvement activities.
- Produce statistical information and management reports when required.
- Ensure compliance with GDPR regulations and maintain high standards of data integrity.
About You
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to work effectively under pressure and to tight deadlines.
- Experience of working within a busy office environment.
- Ability to manage routine correspondence and complex financial queries professionally.
- Experience using Microsoft Office applications.
- Ability to work effectively as part of a team.
- High degree of self‑motivation, professionalism, and attention to detail.
Essential Requirement
- Minimum of 5 GCSEs (or equivalent), including English and Maths.
- Excellent communication skills.
- Good numeracy, literacy, and interpersonal skills.
- Experience using large institutional information systems.
- Commitment to quality and equal opportunities.
Desirable Experience
- Credit control or debt recovery experience.
- Knowledge of Student Finance England (SFE) funding regulations.
- Experience working within Higher Education.
- Experience using Unit4 Business World (Agresso).
- Experience maintaining rigorous and auditable document trails.
- Experience providing advice and guidance to students.
This role offers an excellent opportunity to gain valuable experience within Higher Education Finance whilst making a meaningful contribution to student support and debt recovery operations. If you are proactive, organised, and passionate about delivering excellent customer service, we would welcome your application.
International Debt and Debt Recovery Officer (Maternity Cover) in Wolverhampton employer: Centre for International Development and Training (CIDT)
Join our dynamic Finance Department as an International Debt and Debt Recovery Officer, where you will play a crucial role in supporting international students and enhancing their financial experience. We pride ourselves on fostering a collaborative work culture that values professional growth, offering training and development opportunities to help you excel in your career. Located within a prestigious university, this position not only provides a chance to contribute to key institutional objectives but also allows you to engage with a diverse community, making a real difference in the lives of students.
Contact Details:
Centre for International Development and Training (CIDT) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Debt and Debt Recovery Officer (Maternity Cover) in Wolverhampton
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
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✨Connect with Alumni from Your Uni
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We think you need these skills to ace International Debt and Debt Recovery Officer (Maternity Cover) in Wolverhampton
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
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Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Centre for International Development and Training (CIDT). Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Centre for International Development and Training (CIDT) confidence in your short-term commitment to the role.
How to prepare for a job interview at Centre for International Development and Training (CIDT)
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Centre for International Development and Training (CIDT).
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Centre for International Development and Training (CIDT) that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
