At a Glance
- Tasks: Provide first-line IT support to staff and students, both remotely and on campus.
- Company: Join the University of Wolverhampton's dynamic IT Service Desk team.
- Benefits: Enjoy a flexible work environment with a mix of remote and campus work.
- Other info: Shifts are Monday to Friday, 8am–5pm, with opportunities for continuous improvement.
- Why this job: Make a difference by helping others with their IT needs in a supportive team.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 28000 - 35000 £ per year.
The University of Wolverhampton is seeking a Service Desk Analyst to join our busy IT Service Desk.
This full-time role offers a 60% home, 40% campus split in line with our agile working policy.
You will deliver first-line IT support to staff and students across the university, on campus and remotely, with shifts 8am–5pm, Monday to Friday.
Face-to-face support on a rota from Harrison Library. Join a team focused on first-call resolution and continuous service improvement, while developing your
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Contact Details:
Centre for International Development and Training (CIDT) Recruitment Team
We think you need these skills to ace Hybrid IT Service Desk Analyst (Remote/Onsite) in Wolverhampton
First-Line IT Support
Customer Service Skills
Problem-Solving Skills
Communication Skills
Agile Working
Technical Troubleshooting
Remote Support
