Facilities and Circulation Assistant (Graduate Interns) x 2 in Wolverhampton

Facilities and Circulation Assistant (Graduate Intern)

Part-Time, 16 hours, Fixed Term (12 - 18 months)

Walsall Campus

The University Library is seeking to appoint a Facilities and Circulation Assistant (Graduate Intern) to support library service during evening and weekend opening hours.

This role is 16 hours per week, Friday 3.00pm–7.00pm, Saturday and Sunday 10.00am–4.00pm, based at Walsall Campus Library.

This opportunity is open to current students or recent graduates seeking to gain experience in a professional, customer-facing role.

About The Role

You will help maintain a safe and well-organised study environment, working mainly during quieter periods where independent working and attention to detail are key.

Key responsibilities

• Welcoming users and supporting access to the library
• Delivering circulation services, including issuing and returning books and equipment
• Assisting users with basic enquiries, including finding resources and using library services
• Supporting self-service facilities and resolving simple account queries
• Maintaining collections through shelving, stock organisation and item requests
• Monitoring study spaces to ensure a clean, safe and respectful environment
• Carrying out regular checks to ensure equipment is working and ready for use
• Supporting opening and closing procedures, including building checks

About You

You will be approachable, reliable and take pride in maintaining high standards within shared spaces. You will be comfortable working independently and taking responsibility during quieter periods, while contributing positively to a small, supportive team.

You Will Demonstrate

• Strong communication and interpersonal skills
• A proactive and customer-focused approach
• Good organisational skills and attention to detail
• A professional approach to maintaining a safe and respectful study environment

What We Offer

This role provides an excellent opportunity to develop practical, transferable skills, including:

• Experience in a university service environment
• Development of customer service and problem-solving skills
• Practical experience in facilities and resource management
• A role that fits around study and builds your CV

Primarily based at Walsall Campus Library, with occasional shifts at Harrison Library, City Campus, where required.

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom: The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law. We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression. An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We Are Committed To

• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations. We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.

Your Benefits

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service – Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support – Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers – Free flu vaccinations for staff.
• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
• Generous Annual Leave (see table below)
• Flexible & Agile Working – Flexible and Hybrid working arrangements.
• Free On-site Parking – available across campuses.
• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
• Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
• Employee Discounts – Savings on groceries, fashion, and entertainment.
• Travel Discounts – Up to 10% off holidays through Sodexo Circles.
• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access – Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
• Leadership and Management Development – Access to training opportunities to support you with advancing in your career.

Valuing You

Generous Annual Leave (see table below)

Flexible & Agile Working – Flexible and Hybrid working arrangements.

Free On-site Parking – available across campuses.

Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.

Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.

Employee Discounts – Savings on groceries, fashion, and entertainment.

Travel Discounts – Up to 10% off holidays through Sodexo Circles.

Training and Development

Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.

Library Access – Staff have access to books and resources at our onsite libraries.

Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.

Leadership and Management Development – Access to training opportunities to support you with advancing in your career.

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