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- Tasks: Manage international agent relationships and support global recruitment efforts.
- Company: Join the University of Wolverhampton's dynamic Global Opportunities Team.
- Benefits: Enjoy competitive salaries, pension contributions, and long service recognition.
- Other info: Flexible working options and a commitment to equality and inclusion.
- Why this job: Make a real impact on students' journeys while enhancing your professional skills.
- Qualifications: Strong customer service and communication skills, especially in multicultural settings.
The predicted salary is between 30000 - 40000 £ per year.
The University of Wolverhampton has an ambitious Internationalisation Strategy, focusing on international recruitment and partnership to increase the number of international students. Our Global Opportunities Team, part of Directorate of Student Recruitment, Marketing and Admissions, is seeking an experienced International Agent Liaison Officer to join our Global Opportunities Office and support the team in our work to manage our international agent network for international recruitment.
You will play a key role in the development of the University of Wolverhampton’s internationalisation strategy. You will be responsible for the delivery and continuous development of a customer focused, cost effective and efficient administrative support service, focusing on the University’s relationship with our overseas recruitment agent partners. Specifically responsible for maintaining and enhancing relationships with student recruitment agents across the world to ensure the University’s compliance with UKVI regulations. Through your activities, you will contribute to a positive student experience, supporting applicants throughout their journey, from enquiry to enrolment. You will provide a solid and highly professional service to the Global Opportunities Team and its partners.
About You
You will have excellent customer service skills, good communication and interpersonal skills especially dealing with customers from multiple cultures. You will be enthusiastic, friendly, proactive and professional. Also, capable of prioritising, taking an analytical and investigative approach to problem solving.
Where is this role based?
This post is based at our lively city campus in Wolverhampton city centre.
Equality, Diversity and Inclusion
The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to preventing unlawful discrimination and harassment, promoting equality of opportunity, and fostering an inclusive environment where colleagues are treated with dignity and respect.
Flexible Working
We recognise the value of flexible working arrangements and are open to discussion wherever possible.
Your Benefits
- Competitive salaries
- Standard Life Pension scheme with employer contribution of up to 12% to the University's defined contribution scheme.
- Long Service Recognition £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 years of service.
International Agent Liaison Officer employer: Centre for International Development and Training (CIDT)
Contact Detail:
Centre for International Development and Training (CIDT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Agent Liaison Officer
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with people in the international recruitment field. You never know who might have a lead on your dream job!
✨Tip Number 2
Be proactive! Reach out to potential employers directly, even if they haven't advertised a position. A friendly email expressing your interest can go a long way in making a memorable impression.
✨Tip Number 3
Showcase your skills! Create a personal website or LinkedIn profile that highlights your experience and achievements in international recruitment. This gives you a platform to shine and makes it easier for recruiters to find you.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for!
We think you need these skills to ace International Agent Liaison Officer
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for international recruitment shine through. We want to see how excited you are about the role and how you can contribute to our Global Opportunities Team!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the nuances of working with diverse cultures, so don’t hold back on showcasing your interpersonal skills!
Be Professional Yet Approachable: Strike a balance between professionalism and friendliness in your writing. We value a warm approach, especially when dealing with our international partners, so let your personality come through while maintaining a professional tone.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the University of Wolverhampton.
How to prepare for a job interview at Centre for International Development and Training (CIDT)
✨Know Your Stuff
Before the interview, dive deep into the University of Wolverhampton's internationalisation strategy. Familiarise yourself with their goals and how your role as an International Agent Liaison Officer fits into that picture. This shows you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on maintaining relationships with international agents, be ready to share specific examples of how you've excelled in customer service. Highlight any experiences where you’ve dealt with diverse cultures and how you navigated those interactions successfully.
✨Be Proactive and Problem-Solving
Prepare to discuss situations where you took the initiative to solve problems or improve processes. The interviewers will want to see your analytical skills in action, so think of examples that demonstrate your proactive approach to challenges.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you adapt your communication style to suit different audiences, especially when dealing with international partners. Practice articulating your thoughts clearly and confidently during the interview.