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- Tasks: Support students and staff with cleaning, maintenance, and customer service.
- Company: A diverse university committed to opportunity and equality.
- Benefits: Flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Hardworking, adaptable, and customer service-oriented individuals are encouraged to apply.
- Other info: Diversity is valued; applications from all backgrounds are welcomed.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We are looking for a hard‑working individual to work as part of the caretaking team. As a caretaker you’ll be assisting the Coordinator/Caretaker Supervisors to provide an efficient and effective support service for all students, staff and visitors; duties will include cleaning, portering, minor maintenance and unlicensed security activities.
Experience in one of the above fields is desirable but more important is an aptitude for hard work and adaptability; being customer service orientated is also important as you’ll have direct contact with tenants and visitors to site.
Working hours are (A1) 37 hours per week (7.4 hours per day), working 5 out of 7 days, between the hours of 6.30am and 10.00pm. This role operates on a Tuesday–Saturday schedule, with scheduled days off on Sunday and Monday. Shift patterns may be adjusted as required to support operational needs.
You will be required to undertake training as part of this role on equipment and processes as well as the University’s mandatory online training.
The University of Opportunity for Students and Staff
As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges).
PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.
University of Wolverhampton Recruitment Statement
Freedom of Speech and Academic Freedom
The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom within the law.
We are committed to ensuring that lawful expression of ideas, beliefs and opinions—including those that may be controversial or unpopular—does not result in disadvantage in recruitment, employment or progression.
An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.
Equality, Diversity and Inclusion
The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.
We Are Committed To
- preventing unlawful discrimination and harassment.
- promoting equality of opportunity.
- fostering an inclusive environment where colleagues are treated with dignity and respect.
We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.
Guidance on AI‑Assisted Applications
We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.
Flexible Working
We recognise the value of flexible working arrangements and are open to discussion wherever possible.
Your Benefits
Competitive salaries
Standard Life Pension scheme – with employer contribution of up to 12% to the University’s defined contribution scheme.
Long Service Recognition
ÂŁ200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
Free Will Writing Service
Complimentary will drafting for employees and their partners.
IT & Mobile Discounts
EE Perk (20% off for family & friends) & software discounts.
Supporting Your Health & Wellbeing
Wellbeing and Mental Health Support
24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
Gym memberships discounts
at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
Eyecare Support – Free eVoucher for eye tests and glasses contribution.
Flu Vouchers
Free flu vaccinations for staff.
Paycare Health Benefit Plan
Covers optical, dental, physiotherapy, and personal accident insurance.
Chaplaincy & Prayer Rooms
Access to multi‑faith chaplaincy services.
Valuing You
Generous Annual Leave (see table below)
Flexible & Agile Working
Flexible and Hybrid working arrangements.
Free On‑site Parking
Available across campuses.
Cycle Benefits Scheme
Save up to 42% on a bike & accessories via salary sacrifice.
Tusker Electric Vehicle Scheme
Electric cars via salary sacrifice.
Employee Discounts
Savings on groceries, fashion, and entertainment.
Travel Discounts
Up to 10% off holidays through Sodexo Circles.
Training and Development
Staff Network and Inclusion
Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women’s networks.
Library Access
Staff have access to books and resources at our onsite libraries.
Staff Scholarship Scheme
Funding for part‑time higher education, up to PhD level.
Leadership and Management Development
Access to training opportunities to support you with advancing in your career.
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Caretaker employer: Centre for International Development and Training (CIDT)
Contact Detail:
Centre for International Development and Training (CIDT) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and person specification. This way, when you get the chance to chat with the hiring team, you can show off your knowledge and how you fit into their vision.
✨Tip Number 2
Network like a pro! Reach out to current or former caretakers at the university. They can give you insider tips on what the team values most and how to stand out during the interview process.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've demonstrated hard work, adaptability, and customer service. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so tailor your application to highlight those points!
Show Your Adaptability: As a caretaker, being adaptable is key! In your application, share examples of how you've successfully adapted to different situations or challenges in previous roles. This will show us you're the right fit for our team.
Highlight Customer Service Skills: Since you'll be interacting with students, staff, and visitors, it's important to showcase your customer service skills. Share any relevant experiences where you provided excellent service or resolved issues effectively.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Make sure to double-check your application for any errors before submitting, as we score applications based on the criteria in the job description!
How to prepare for a job interview at Centre for International Development and Training (CIDT)
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and person specification. Familiarise yourself with the key responsibilities like cleaning, portering, and minor maintenance. This will help you demonstrate your knowledge and show how your skills align with what they’re looking for.
✨Show Your Adaptability
Since adaptability is crucial for this role, think of examples from your past experiences where you’ve had to adjust to new situations or challenges. Be ready to share these stories during the interview to highlight your flexibility and problem-solving skills.
✨Customer Service is Key
As you’ll be interacting with tenants and visitors, it’s important to showcase your customer service skills. Prepare to discuss how you’ve handled difficult situations or provided excellent service in previous roles. This will demonstrate that you can maintain a positive environment.
✨Prepare for Training Questions
Since the role involves training on equipment and processes, be prepared to discuss your willingness to learn and adapt to new systems. Think about any relevant training you’ve undertaken in the past and how it has helped you in your previous jobs.