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- Tasks: Lead a team to ensure top-notch service for young people in need.
- Company: Centre 33, a respected charity empowering youth across Cambridgeshire.
- Benefits: Competitive salary, supportive environment, and the chance to make a real difference.
- Why this job: Join a passionate team and help young people reach their potential.
- Qualifications: Experience in administration and a commitment to youth support.
- Other info: Work from various hubs with opportunities for personal growth.
The predicted salary is between 28000 - 34000 £ per year.
Centre 33 believes that every young person in Cambridgeshire can fulfil their unique potential. We support and empower young people to overcome their problems through a range of free and confidential services.
Hours: hours per week
Duration: Permanent
Salary: £32,000 - £34,000 depending on experience
Location: This role requires working every day from our Centre 33 hubs. Our hubs are based in Cambridge, Ely, Wisbech, Huntingdon and Peterborough. You will be based in one of our five hubs with some travel to other hubs within Cambridgeshire.
Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high-quality services to young people, including information and support on a drop-in basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
The Opportunity: An exciting new opportunity has arisen for a Lead Service Administrator to work within the Someone to Talk to Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.
Purpose Of Your Job: This role is to lead a team of Service Administrators to ensure that every young person receives a high level of service and teams are well supported to deliver this service. You will understand all areas of service delivery, including but not limited to handling incoming communication and enquiries from service users and external agencies via our frontline telephone, email, WhatsApp and text streams, providing admin support during our drop-in services, as well as supporting referrals, bookings and managing waiting lists for our services to be able to provide cover for all roles for absence. You will provide admin and PA support to Service Delivery Leadership Team to promote effective systems.
You will work to Centre 33's values of being young person-led, collaborative, inclusive and striving for excellence. If you are looking for a positive working environment and an opportunity to contribute to our important work, then we would love to hear from you.
Closing date for applications is 30th of March 2026.
STTT Lead Service Administrator employer: Centre 33
Contact Detail:
Centre 33 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STTT Lead Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Centre 33. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching Centre 33's values and services. Show us how you align with our mission to support young people – it’ll make you stand out!
✨Tip Number 3
Practice common interview questions with a mate. The more comfortable you are, the better you'll communicate your passion for the role and our cause.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace STTT Lead Service Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Service Administrator role. Highlight your experience in service delivery and administration, and show us how you align with Centre 33's values of being young person-led and collaborative.
Showcase Relevant Experience: When writing your application, focus on your previous roles that involved handling communications and supporting teams. We want to see how your skills can help us provide high-quality services to young people in Cambridgeshire.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see your qualifications and enthusiasm for the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Centre 33
✨Know the Organisation
Before your interview, take some time to research Centre 33. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Team Leadership Skills
As a Lead Service Administrator, you'll be leading a team. Be prepared to discuss your previous experiences in team management. Think of specific examples where you've successfully supported or motivated a team, and how you handled challenges that arose.
✨Demonstrate Your Communication Skills
This role involves handling various forms of communication. Be ready to showcase your ability to communicate clearly and effectively. You might even want to prepare a brief example of how you've successfully managed inquiries or resolved issues in past roles.
✨Align with Their Values
Centre 33 values being young person-led, collaborative, inclusive, and striving for excellence. Reflect on how your personal values align with these. Prepare to share examples from your experience that demonstrate your commitment to these principles during the interview.