STTT Service Administrator in Peterborough
STTT Service Administrator

STTT Service Administrator in Peterborough

Peterborough Full-Time 22000 - 28000 ÂŁ / year (est.) No home office possible
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Centre 33

At a Glance

  • Tasks: Provide admin support for the Someone To Talk To service and handle communications.
  • Company: Centre 33, a charity empowering young people in Cambridgeshire.
  • Benefits: Competitive salary, supportive environment, and the chance to make a difference.
  • Why this job: Join a passionate team and help young people overcome challenges.
  • Qualifications: Strong communication skills and a desire to support young people.
  • Other info: Permanent role with opportunities for growth in a dynamic charity.

The predicted salary is between 22000 - 28000 ÂŁ per year.

Centre 33 believes that every young person in Cambridgeshire can fulfil their unique potential. We support and empower young people to overcome their problems through a range of free and confidential services.

Hours: 35 hours per week (part-time roles are 22.5 hours per week)

Duration: Permanent

Salary: ÂŁ25,500 - ÂŁ28,000 depending on experience

Location: This role requires working every day from our Centre 33 hubs. Our hubs are based in Cambridge, Ely, Wisbech, Huntingdon and Peterborough. You will be based in one of our five hubs with some travel to other hubs within Cambridgeshire.

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high-quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

The Opportunity: An exciting new opportunity has arisen for a Service Administrator to work within the Someone to Talk to Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.

Purpose of your Job: You will provide a provision of full administration support to the Someone To Talk To service, including but not limited to handling incoming communication and enquiries from service users and external agencies via our frontline telephone, email, WhatsApp and text streams, providing admin support during our “drop in” services, as well as supporting referrals, bookings and managing waiting lists for our services.

You will work to Centre 33's values of being young person-led, collaborative, inclusive and striving for excellence. If you are looking for a positive working environment and an opportunity to contribute to our important work, then we'd love to hear from you.

Closing date for applications: 30th of March 2026.

STTT Service Administrator in Peterborough employer: Centre 33

Centre 33 is an exceptional employer dedicated to empowering young people in Cambridgeshire, offering a supportive and collaborative work culture that values inclusivity and excellence. With opportunities for professional growth and development, employees can make a meaningful impact while enjoying the benefits of working in a dynamic charity environment across multiple hubs. Join us in making a difference in the lives of young individuals and be part of a passionate team committed to positive change.
Centre 33

Contact Detail:

Centre 33 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land STTT Service Administrator in Peterborough

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to Centre 33. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for the interview by researching Centre 33's values and services. Show us how you align with our mission to support young people – it’ll make you stand out!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are talking about your skills and experiences, the better you'll perform.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in our minds as we make decisions.

We think you need these skills to ace STTT Service Administrator in Peterborough

Administration Skills
Communication Skills
Customer Service
Time Management
Organisational Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
IT Proficiency
Confidentiality Awareness
Interpersonal Skills
Multi-tasking

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Service Administrator. We want to see how you can contribute to our mission at Centre 33!

Show Your Passion: Let your enthusiasm for supporting young people shine through in your application. We’re all about empowering youth, so share any relevant experiences that demonstrate your commitment to this cause.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’re a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Centre 33

✨Know the Organisation

Before your interview, take some time to research Centre 33. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.

✨Showcase Your Communication Skills

As a Service Administrator, you'll be handling various forms of communication. Prepare examples from your past experiences where you've successfully managed inquiries or provided support. Highlight your ability to communicate clearly and empathetically, especially when dealing with young people.

✨Demonstrate Your Organisational Skills

This role involves managing bookings, referrals, and waiting lists. Be ready to discuss how you stay organised in a busy environment. You could mention tools or methods you use to prioritise tasks and ensure nothing falls through the cracks.

✨Emphasise Teamwork and Collaboration

Centre 33 values collaboration, so be prepared to talk about your experience working in teams. Share specific examples of how you've contributed to a team’s success and how you handle conflicts or differing opinions to maintain a positive working environment.

STTT Service Administrator in Peterborough
Centre 33
Location: Peterborough
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