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- Tasks: Lead a team to ensure top-notch service for young people in need.
- Company: Centre 33, a charity dedicated to empowering young people in Cambridgeshire.
- Benefits: Competitive salary, supportive environment, and the chance to make a real difference.
- Why this job: Join a passionate team and help young people overcome challenges every day.
- Qualifications: Experience in administration and a passion for supporting young people.
- Other info: Work from various hubs across Cambridgeshire with opportunities for growth.
The predicted salary is between 28000 - 34000 ÂŁ per year.
Centre 33 believes that every young person in Cambridgeshire can fulfil their unique potential. We support and empower young people to overcome their problems through a range of free and confidential services.
Hours: 28 - 35 hours per week
Duration: Permanent
Salary: ÂŁ32,000 - ÂŁ34,000 depending on experience
Location: This role requires working every day from our Centre 33 hubs. Our hubs are based in Cambridge, Ely, Wisbech, Huntingdon and Peterborough. You will be based in one of our five hubs with some travel to other hubs within Cambridgeshire.
Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high-quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
The Opportunity
An exciting new opportunity has arisen for a Lead Service Administrator to work within the Someone to Talk to Service Delivery team. Centre 33 is a well-respected charity based in five Hubs in Cambridgeshire and is well known for providing support to young people.
Purpose Of Your Job
This role is to lead a team of Service Administrators to ensure that every young person receives a high level of service and teams are well supported to deliver this service. You will understand all areas of service delivery, including but not limited to handling incoming communication and enquiries from service users and external agencies via our frontline telephone, email, WhatsApp and text streams, providing admin support during our “drop in” services, as well as supporting referrals, bookings and managing waiting lists for our services to be able to provide cover for all roles for absence. You will provide admin and PA support to Service Delivery Leadership Team to promote effective systems.
You will work to Centre 33's values of being young person-led, collaborative, inclusive and striving for excellence. If you are looking for a positive working environment and an opportunity to contribute to our important work, then we would love to hear from you.
Closing date for applications is 30th of March 2026.
STTT Lead Service Administrator in Peterborough employer: Centre 33
Contact Detail:
Centre 33 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STTT Lead Service Administrator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Centre 33. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by researching Centre 33's values and services. Show us how you align with our mission to empower young people – it’ll make you stand out!
✨Tip Number 3
Practice your responses to common interview questions. We want to see your personality shine through, so be ready to share your experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace STTT Lead Service Administrator in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Service Administrator role. Highlight your experience in service delivery and administration, and show us how you align with our values of being young person-led and collaborative.
Showcase Relevant Experience: When detailing your work history, focus on roles where you've led teams or provided admin support. We want to see how your past experiences can help you excel in this position and support our mission at Centre 33.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Centre 33
✨Know the Organisation Inside Out
Before your interview, take some time to research Centre 33 thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Team Leadership Skills
As a Lead Service Administrator, you'll be leading a team. Be prepared to discuss your previous experiences in team management. Share specific examples of how you've supported your team, resolved conflicts, or improved service delivery. This will demonstrate your capability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of scenarios where you had to manage multiple tasks or support young people in distress. Practising these responses will help you articulate your thought process during the interview.
✨Emphasise Your Communication Skills
Given the nature of the role, strong communication is key. Be ready to discuss how you handle incoming communications from various channels. Highlight any experience you have with customer service or administrative roles, focusing on how you ensure clarity and empathy in your interactions.