At a Glance
- Tasks: Lead and expand our registry and reseller business while managing key partnerships.
- Company: Join a dynamic team at an innovative online services enterprise.
- Benefits: Enjoy a competitive salary, flexible work options, and a choice of tech.
- Other info: We value diversity and offer excellent career development opportunities.
- Why this job: Shape the future of our business and drive impactful growth in a fast-paced environment.
- Qualifications: Experience in sales, partner management, and domain registry operations is essential.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to lead and shape the future of our registry and reseller business? As the Head of Registry and Reseller within our Domain, Identity and Software division, you will be responsible for managing and expanding our registry and reseller channels. This pivotal role involves developing and executing strategies to grow market share, enhance partner relationships, and drive revenue—ensuring sustained growth and strong, collaborative partnerships across our network.
Key Outcomes of the Role
- Customer & Partner Management
- Build and maintain strong relationships with registry customers and reseller partners
- Negotiate and manage contracts, ensuring mutually beneficial terms
- Manage domain registration, renewal, and maintenance processes
- Collaborate with domain resellers to optimise distribution channels
- Team Leadership and Development
- Lead, mentor, and develop a high-performing team focused on registry and reseller operations
- Develop a collaborative and results-oriented team culture
- Market Analysis and Insights
- Conduct market research to identify trends, opportunities, and competitive threats
- Provide insights and recommendations to senior management based on market analysis
- Represent the business at key events
- Operational Excellence
- Oversee the day-to-day operation of the registry and reseller channels
- Ensure efficient and effective processes are in place for customer and partner onboarding, support, and management
- Streamline processes to improve efficiency and reduce operational costs
- Customer Focus
- Ensure that registry customers and reseller partners receive excellent support and service
- Working in collaboration with the head of product and innovation, ensure that the product offerings exceed customer expectations
- Through unparalleled customer focus and strong relationships, know what customers and partners need before they know themselves
- Implement feedback mechanisms to continuously improve customer and partner satisfaction
- Develop and implement programmes to attract new registry customers and new reseller partners, and support existing ones, driving growth in the reseller channel
- Compliance and Risk Management
- Ensure compliance with industry (ICANN) regulations and other relevant standards
- Identify and mitigate risks associated with registry and reseller operations
About You
- Have a passion for sales, business development, or partner management roles
- Bring demonstrable experience in the domain registry operations and reseller market dynamics
- Enjoy a fast-paced environment
- Be results and target driven
- Demonstrate excellent communication skills, both oral and in writing
- Have exceptional organisational skills and attention to detail
- Be a creative thinker, always thinking “how can we”
- Show a strong desire to succeed and make a difference
Experience and Skills that will help you succeed
- Proficient in CRM software and sales analytics tools
- Excellent leadership and team management skills
- Ability to inspire and motivate a diverse team
- Proven experience to develop and implement strategic plans and drive growth
- Ability to translate business objectives into actionable plans
- Commitment to providing exceptional service to partners and customers
What’s in it for you?
- We are collaborative, fair, consciously inclusive, and flexible
- We trust, value, and support our people to make the difference
- We believe that diversity of thought and experience provides the platform for innovation and creativity
- We invest in the development of our people to drive our ambitions forward
- We offer a range of benefits (including your choice of tech) and a competitive package
- We offer a great work environment in an internationally successful enterprise in the online services industry
At Team Internet, we believe in equal opportunities for everyone. We value diversity and make sure all applicants get a fair chance, because we know that our collective strength and diversity makes us stronger. If you need assistance completing an application for a position with us or need us to make any reasonable adjustments, please reach out to our Recruiting Team at talent@teaminternet.com
Head of Registry and Reseller employer: CentralNic Group
At Team Internet, we pride ourselves on being an excellent employer, offering a collaborative and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development, we provide ample opportunities for growth within the dynamic online services industry, all while ensuring a supportive environment where diverse perspectives are valued. Located in the UK or Poland, our team enjoys a competitive benefits package and the chance to make a meaningful impact in the registry and reseller business.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Registry and Reseller
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential partners or colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or at networking events, share your insights on market trends and strategies. This not only showcases your knowledge but also positions you as a thought leader in the registry and reseller space.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your passion for the role and how you can contribute to their goals. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Head of Registry and Reseller
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in registry and reseller operations. We want to see how your skills align with the key outcomes of the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Head of Registry and Reseller, leadership is key! Use your application to demonstrate your ability to lead and develop teams. Share examples of how you've inspired others and created a collaborative culture in your previous roles.
Highlight Market Insights:We’re looking for someone who understands market dynamics. In your application, include any relevant market research or insights you've gathered in the past. This will show us that you can identify trends and opportunities that can drive our business forward.
Keep It Professional Yet Personal:While we love professionalism, we also appreciate a bit of personality! Let your unique voice shine through in your application. Remember, we’re not just looking for qualifications; we want to know who you are and how you can contribute to our team.
How to prepare for a job interview at CentralNic Group
✨Know Your Market
Before the interview, dive deep into the domain registry and reseller market. Understand current trends, key players, and potential challenges. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their growth.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and develop talent, as well as how you've fostered a collaborative culture. Be ready to discuss specific strategies you've implemented that resulted in team success.
✨Demonstrate Customer Focus
Think of ways you've gone above and beyond for customers or partners in previous roles. Be prepared to share stories that illustrate your commitment to exceptional service and how you’ve used feedback to drive improvements.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations related to contract negotiations, market analysis, or operational challenges. Practise articulating your thought process and decision-making strategies clearly and confidently.
