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- Tasks: Manage client portfolios, provide advice, and build long-term relationships.
- Company: Join a dynamic, multicultural team at Centralis.
- Benefits: Attractive salary, training support, and flexible working options.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 6+ years in UK accountancy, strong leadership, and technical expertise required.
- Other info: Great opportunities for personal fulfilment and professional growth.
The predicted salary is between 45000 - 55000 £ per year.
We are currently recruiting a Client Services Manager (12 month contract) for our Didcot office. The successful candidate will demonstrate an eagerness to learn and have a flexible approach to their work.
Within a team, you will have the following responsibilities:
- Manage a portfolio of clients, acting as the main point of contact, providing advice, resolving queries, and building long-term trusted relationships.
- Review work prepared by client services team, giving constructive feedback and ensuring technical accuracy.
- Monitor deadlines for VAT, Companies House, and HMRC submissions, ensuring compliance with all statutory requirements.
- Oversee workflow management, allocating tasks across the team to meet client and practice deadlines.
- Lead, mentor, and develop team members through regular one-to-ones, objective setting, coaching, and technical training.
- Identify opportunities to improve efficiency and client service, recommending new processes, technology, or service offerings.
- Support Senior Manager with business development, client onboarding, and practice growth initiatives.
At least 6 years’ experience with a minimum of 3 years post-qualification within a UK accountancy practice, managing a client portfolio.
Proven technical expertise in accounting and bookkeeping processes, with strong knowledge of FRS 102. Experience with LLP SORP and IFRS would be advantageous.
Experience reviewing statutory accounts, VAT returns, and management accounts.
Strong leadership and team management skills, including mentoring, motivating, and supporting staff.
Excellent organisational skills, with the ability to manage multiple priorities and deadlines.
Strong communication and interpersonal skills, with proven ability to build trusted client relationships and resolve technical or service-related issues.
Commercial awareness and the ability to identify opportunities to enhance client service.
Proficiency in accounting software (e.g., Xero, QuickBooks, Sage) and Microsoft Office.
At Centralis, we work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package and a number of benefits, including training support and flexibility.
Senior Client Services Manager employer: Centralis Group
Contact Detail:
Centralis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and needs. We want to see that you’re genuinely interested in being part of the team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Services Manager role. Highlight your experience in managing client portfolios and any relevant technical expertise, especially in accounting and bookkeeping processes.
Craft a Compelling Cover Letter: Your cover letter should reflect your eagerness to learn and your flexible approach. Use it to showcase how your leadership skills and experience align with our values at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Mention specific examples where you improved efficiency or built long-term client relationships to stand out.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Centralis Group
✨Know Your Clients
Before the interview, research the company’s client portfolio and understand their key industries. This will help you demonstrate your eagerness to learn and your ability to build long-term trusted relationships, which is crucial for a Senior Client Services Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and mentored teams in the past. Highlight specific instances where you’ve provided constructive feedback or developed team members through coaching. This will show that you have the strong leadership skills they’re looking for.
✨Be Ready to Discuss Compliance
Brush up on your knowledge of VAT, Companies House, and HMRC submissions. Be prepared to discuss how you’ve ensured compliance with statutory requirements in previous roles, as this is a key responsibility in the job description.
✨Demonstrate Commercial Awareness
Think about ways you can enhance client service and improve efficiency. Come to the interview with ideas for new processes or technologies that could benefit the company. This shows that you’re proactive and ready to support business development initiatives.