We are currently recruiting an Application Manager to join our team in the London office. This is an excellent opportunity for a motivated professional with strong technical expertise and a flexible, solutions-oriented mindset. As part of a collaborative and dynamic team, you will play a key role in managing and optimizing our Dynamics 365 ecosystem to meet evolving business needs.
Within a team, you will have the following responsibilities:
- Administer, configure, and maintain Microsoft Dynamics 365 Business Central and Dynamics 365 CRM (Customer Engagement) platforms.
- Collaborate with various departments to gather business requirements and deliver tailored Dynamics 365 solutions.
- Develop and customize: Entities, workflows, business rules, forms, dashboards. AI-enabled features using Copilot.
- Integrate Business Central and CRM with third‑party applications and services via APIs and middleware (e.g., Power Automate, Azure Logic Apps).
- Provide ongoing technical support, troubleshooting, and perform root cause analysis.
- Lead or assist with system upgrades, migrations, and patch deployments with minimal business disruption.
- Train end‑users and support adoption across departments.
- Maintain clear and up‑to‑date system documentation and process flows.
- Ensure adherence to data governance, security standards, and ITIL best practices.
- Monitor system performance and recommend ongoing improvements for performance and scalability.
- Perform other job‑related tasks as required.
- Occasional international travel is expected (a few times per year).
- 3–5 years of hands‑on experience working with Microsoft Dynamics 365 Business Central and Dynamics 365 Customer Engagement (Sales) in a functional or techno‑functional capacity.
- Strong functional expertise across Business Central, particularly in Finance, Sales, Customer Subscriptions, Projects, and Master Data Management.
- Good functional knowledge of Dynamics 365 Sales (CE) including lead‑to‑opportunity, opportunity‑to‑order, customer management, activities, dashboards, and reporting.
- Good technical understanding of Dynamics 365 solutions, including configuration, customisations, extensions, security roles, integrations, and environment management.
- Experience translating business requirements into functional and technical solutions, working closely with business stakeholders and technical teams.
- Hands‑on experience with Visual Studio Code (AL Extension) for Business Central customisations, including extension development, object creation, debugging, and deployment across sandbox and production environments.
- Experience supporting system integrations between Business Central, Dynamics 365 CE, and third‑party applications using APIs, Power Automate, or Azure services.
- Experience working in the Financial Services sector will be a added advantage.
- Good analytical, problem‑solving, and troubleshooting skills with a proactive, solutions‑oriented mindset.
- Good communication and interpersonal skills; comfortable supporting users and delivering training sessions.
- Ability to work independently, manage priorities, and meet deadlines in a structured IT environment.
- Fluency in English (written and spoken).
- Familiarity with ITIL best practices and operating within formal support and change management frameworks.
What we offer:
At Centralis, we work in a dynamic, human-size, multi-cultural environment. We attach great importance to the personal fulfilment and professional development of our employees. We offer you an interesting and rewarding job, an attractive salary package and a number of benefits, including training support and flexibility.
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Application Manager in London employer: Centralis Group
Centralis Group is an exceptional employer located in the vibrant Greater London area, offering a dynamic and multicultural work environment that prioritises personal and professional development. As a Global Treasury Manager, you will benefit from an attractive salary package and comprehensive benefits, while also having the opportunity to collaborate with diverse banking partners and internal stakeholders, fostering meaningful contributions to the company's success.
