At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a fun-filled environment.
- Company: Join Lane7, the UK's top independent boutique bowling destination with exciting venues.
- Benefits: Enjoy a competitive salary, 28 days holiday, free activities, and discounts on food and drink.
- Why this job: Be part of a dynamic team where your creativity and passion can shine.
- Qualifications: Previous hospitality experience and a knack for excellent customer service are essential.
- Other info: Participate in team socials, annual awards, and access wellbeing support.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we’ve got every occasion covered.
Could you be what we’re looking for?
We’re looking for creative, passionate, and exciting people to make our guest experience the best going. You bring the good vibes, we bring the opportunities to grow through our brand.
Who is the ideal candidate?
- Previous hospitality experience is essential
- A natural people person who puts great customer service at the top of their agenda
- Enthusiasm and the ability to create a sense of fun and motivate a team whilst upholding standards and maintaining discipline
- Self-discipline, initiative, leadership ability with an outgoing personality
- Ability to motivate employees to work as a team to ensure service meets stellar standards
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommending appropriate solutions to any problems arising
- Must possess good communication skills for dealing with diverse team
The Role
- Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the Deputy / General Manager, taking any and all appropriate actions to turn dissatisfied guests into returning guests
- Managing shifts covering the entire venue
- Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs
- Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities
- Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members
What We’ll Offer
- Salary - £30,000 per annum
- 28 days holiday per year (plus 1 day for every year worked - up to 5 years)
- Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
- 25% off food and drink
- Get involved with different social activities throughout the year though our team social calendar
- Join your teams Monday bowling club
- Annual team awards party
- Access to our team wellbeing app – to support in promoting mental health awareness and wellbeing in our teams.
- Cycle2Work scheme partnered with Halfords
- Refer a friend scheme
To Apply
Does this sound what you’re looking for? Get in touch asap to find out more and join us!
Assistant Manager in Sheffield employer: Central
Contact Detail:
Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Lane7's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since the role is all about creating a fun atmosphere and great customer service, think of examples from your past experiences where you've turned a situation around or made someone's day better.
✨Tip Number 3
Be ready to showcase your leadership abilities! Prepare to discuss how you've motivated a team or handled challenges in a busy environment. They want to see that you can keep the good vibes flowing even when things get hectic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining the Lane7 family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Sheffield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring good vibes to our team.
Tailor Your Experience: Make sure to highlight your previous hospitality experience in a way that relates directly to the Assistant Manager role. We’re looking for those who can create a fun atmosphere while maintaining high standards, so connect your past roles to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Lane7 family!
How to prepare for a job interview at Central
✨Know the Venue Inside Out
Before your interview, make sure you know Lane7's offerings and vibe. Familiarise yourself with their games, food, and drink options. This will show your genuine interest and help you connect with the interviewers.
✨Show Off Your People Skills
As an Assistant Manager, you'll need to be a natural people person. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one for a guest.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership style and how you motivate a team. Share specific instances where you've successfully led a team under pressure, ensuring that everyone worked together to meet high standards.
✨Prepare for Problem-Solving Scenarios
Expect questions about handling complaints or unexpected situations. Think of examples where you've had to think on your feet and provide solutions quickly. This will highlight your ability to maintain a fun atmosphere while upholding standards.