Administrative Assistant

At the Transforming Lives Educational Trust (TLET), we believe in more than just education – we believe in transformation. Our name reflects our mission: to nurture ambition, inspire confidence, and unlock the potential of every learner, every colleague, and every community we serve. Whether you're an aspiring teacher, experienced leader, or passionate support staff professional, you’ll find a home at TLET that values innovation, wellbeing, and personal growth. We are a forward-thinking, inclusive multi-academy trust that puts people first — and our staff are at the heart of everything we do. With schools across Rugby and the wider Warwickshire area, we offer rich opportunities for professional development, collaboration, and career progression in a culture built on trust, integrity, and impact. If you're ready to make a meaningful difference and grow with a trust that invests in you — come and help us transform lives.

• To provide efficient and professional administrative support to the Trust’s central team, helping to ensure that day-to-day activities, communications and processes are organised and delivered effectively.
• The postholder will work collaboratively with colleagues across the Trust and provide a high-quality administrative service to support the smooth running of the Trust and its academies.

• Provide general administrative and clerical support to members of the central team.
• Maintain accurate electronic and paper-based records and filing systems.
• Prepare documents, letters, reports, presentations and other correspondence as required.
• Photocopy, scan, print and file documents.
• Respond to telephone calls, emails and general enquiries in a professional and timely manner and distribute appropriately.
• Enter information accurately onto Trust systems.
• Liaise with staff across the Trust, schools, governors/trustees, suppliers and other external contacts as appropriate.
• Handle confidential and sensitive information appropriately and in accordance with
• Trust policies and data protection requirements.
• Undertake other reasonable administrative duties as required by the role.
• Welcome visitors and direct them to the appropriate member of staff.
• Help prepare meeting rooms and refreshments when required.
• Follow Trust policies, including confidentiality and data protection.
• Carry out any other reasonable administrative duties as requested by the line manager.

As an employee within the TLET family, you can expect standard contractual benefits including sick pay, holiday pay, pensions* and pay reviews in accordance with STPCD and NJC national guidelines.

In addition, we are pleased to offer the current additional benefits for our staff:

• Access to the Health Assured employee assistance programme
• One "Thank You Day" per annum
• Eye care vouchers
• A cycle to work scheme
• Clothing (including coats) to be provided in accordance with PPE requirements across all sites

Where possible, we also aim to signpost opportunities for our staff to access discounts and special offers for the education sector. Recent examples have included:

• Gym membership in accordance with the agreed local discount
• Teacher discounts with certain retailers

• Knowledge of safeguarding
• Relevant experience working in a school
• Working knowledge of relevant policies / procedures / codes of practice / legislation, including Data Protection

• Maths & English GCSE 4 or above (or equivalent)
• A good working knowledge of computer software packages including Microsoft Word, Excel and Outlook
• Previous experience in an administrative or office-based role
• Successful development and monitoring of administrative procedures and processes
• Experience of a high degree of professional autonomy in relation to the key areas of administration
• Excellent numeracy and literacy skills
• Excellent organisational skills
• Effective verbal and written communication skills
• Good time management skills
• Produce and process data and documents to ensure accurate reports and information
• Ability to maintain accurate records and pay attention to detail
• Ability to organise own workload and determine priorities within the working day to meet deadlines
• Ability to handle sensitive and confidential information and issues appropriately.
• Ability to self-evaluate learning needs and actively seek CPD
• Ability to work independently and as part of a team.
• To establish good working relationships at all levels –SLT, Governors, board of trustees, colleagues
• Creative, enthusiastic and proactive, keen to embrace new ideas and challenges
• An excellent communicator with strong inter-personal skills
• Is approachable, caring and empathetic with a helpful manner
• Works well as part of a team
• Shows a high level of enthusiasm, commitment and determination
• Has professional integrity, even in times of pressure
• Is flexible and listens
• Is prepared to seek advice and support
• Ability to handle confidential information with discretion
• Commitment to the values and ethos of the Trust
• Self-motivated, shows initiative and able to priorities and manage time effectively
• Comply with Trust policies and procedures, including those relating to safeguarding, health and safety, equality, data protection and information security
• Contribute positively to the continued development and effectiveness of the Trusts central services