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- Tasks: Lead technical implementations and provide on-site support for IT and telecoms networks.
- Company: Forward-thinking IT support and cloud services provider with a collaborative culture.
- Benefits: Competitive salary, pension scheme, wellbeing initiatives, and support for certifications.
- Why this job: Join a growing team and make a real impact in the tech industry.
- Qualifications: Experience in IT or MSP, strong technical skills, and excellent communication.
- Other info: Dynamic role with opportunities for professional development and career growth.
The predicted salary is between 36000 - 60000 £ per year.
CT is a forward-thinking IT support, Telecoms and Cloud Services provider embarking on a journey to transition from a regional, single office business to a national, multi-location organisation.
Our mission is to be the UK’s leading business technology partner to the SME market AND to be the UK’s premier provider of cloud data solutions.
Implementation Engineer
We’re seeking a proactive and customer-focused Field Engineer to join our growing MSP team . You’ll lead technical implementations, assist fellow engineers, and help drive our transformation into a national technology partner.
To succeed, you’ll be proactive , a strong communicator , and have solid technical, commercial, and financial understanding of CT’s services. Experience in the IT or MSP industry is essential, along with a commitment to leading by example and aligning with our company values.
You’ll be responsible for post-sale implementation and on-site support for IT, data, hosting, and telecoms networks. This includes new installations, scheduled proactive visits, and break-fix works.
You’ll work closely with Project Engineers and senior technical staff to ensure all projects are delivered efficiently and to the customer’s satisfaction .
This is an excellent opportunity for an ambitious engineer seeking a more strategic and technical role within a growing managed services provider.
Key responsibilities:
- Deliver technical implementations including installations, migrations, and troubleshooting.
- Act as preferred engineer for designated customer accounts.
- Provide technical escalation and mentoring for junior engineers.
- Collaborate with the Projects Team to ensure efficient project delivery.
- Identify opportunities for improvement and contribute to business growth.
- Proven experience in a technical MSP environment.
- Hands-on delivery of IT projects including Microsoft 365 and cloud migrations.
- Experience mentoring junior staff.
- Strong technical skills across Windows Server, Exchange, Microsoft 365, Azure, virtualisation, and networking.
- Excellent customer service and communication skills.
- Commercial awareness and ability to identify business opportunities.
- Experience working in a rapidly expanding SME.
- Familiarity with the MSP service market.
Location & Reporting:
This is a full-time role reporting to the Implementation Manager. The role involves a mix of office-based work (Leicester), home working, and UK-wide customer site visits.
- Support for Microsoft/Azure certifications and ongoing professional development.
- Competitive salary, pension scheme, and wellbeing initiatives.
- Collaborative, innovative, and supportive team culture.
- Commitment to diversity and inclusion – we welcome applicants from all backgrounds.
If you’re interested in this role and becoming part of our growing team please apply below.
Are you our next Implementation Engineer?
Attach CV
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Implementation Engineer employer: Central Technology, Ltd.
Contact Detail:
Central Technology, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring examples of past projects or challenges you've tackled to showcase your experience in the IT and MSP world.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you note that highlights your enthusiasm for the role. This not only shows your interest but also keeps you fresh in their minds as they make decisions.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Implementation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Implementation Engineer role. Highlight your technical expertise in areas like Microsoft 365, Azure, and networking to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your past experiences in the IT or MSP industry and how they relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: As a customer-focused engineer, your ability to communicate effectively is key. Make sure your application showcases your strong communication skills, whether it’s through clear writing or by sharing relevant experiences.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Central Technology, Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server, Microsoft 365, and Azure. Be ready to discuss specific projects you've worked on and how you tackled challenges. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a client or resolved a tricky issue. This will demonstrate your proactive approach and commitment to customer satisfaction.
✨Communicate Clearly and Confidently
Strong communication is key for this position. Practice explaining complex technical concepts in simple terms. During the interview, make sure to listen actively and engage with your interviewers. This will help you come across as a strong team player who can collaborate effectively.
✨Align with Company Values
Research CT’s mission and values before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goal of becoming a leading technology partner. This shows that you’re not just looking for any job, but are genuinely interested in being part of their journey.
