At a Glance
- Tasks: Lead and optimise sales operations for a dynamic hospitality group.
- Company: Join Village Hotels, a leader in redefining hospitality revenue.
- Benefits: Competitive salary, hybrid work, leisure club membership, and discounts.
- Other info: Exciting opportunity for career growth in a vibrant environment.
- Why this job: Shape the future of hospitality sales and drive real impact.
- Qualifications: Proven leadership in hospitality sales and strong analytical skills.
The predicted salary is between 75600 - 92400 £ per year.
Location: Hybrid (3 days/week – Warrington HQ)
Reporting to: Group Director of Sales
Village Hotels is undergoing a period of significant commercial expansion. Across our 34 hybrid hotel destinations, we are redefining how hospitality drives revenue. We are seeking a strategic Head of Group Sales Operations, with a proven background in the Hospitality or Travel sectors, to act as the commercial architect for our central Group, Meetings, and Events functions.
This is a high-visibility leadership role responsible for driving revenue growth, optimizing our sales technology stack, and scaling a 60-person commercial organization. Reporting directly to the Group Director of Sales, you will have true autonomy to shape our go-to-market execution, streamline complex workflows, and build a world-class sales engine.
What We Are Looking For
- Mandatory Sector Experience: Proven executive leadership experience running large-scale sales operations or commercial teams specifically within Hospitality or Travel (multi-site environment experience preferred).
- Commercial & Analytical Rigor: Deep expertise in revenue optimization, sales analytics, and building performance dashboards that inform executive decision-making.
- Tech-Savvy Operations Leader: High proficiency in enterprise CRM ecosystems (Salesforce preferred) and venue management platforms, with a track record of driving operational efficiency through automation.
- Strategic Influence: Exceptional communication and matrix-management skills, capable of influencing senior stakeholders and driving cross-departmental alignment.
Your Core Mandate
- Commercial Strategy & Revenue Architecture: Define and execute the operational strategy for our central sales functions. Translate group revenue targets into actionable, data-driven sales strategies that maximize yield across Groups, Meetings, and Sports segments.
- Technology & Process Transformation: Serve as the strategic product owner of our commercial technology stack (Salesforce, iVvy). Drive system enhancements, eliminate workflow friction, and implement automation to maximize team productivity and conversion.
- Executive Leadership & Talent Elevation: Lead, coach, and develop a team of ~60 commercial professionals (including 5 direct managers). Cultivate a high-accountability, high-performing sales culture centered on commercial curiosity and execution.
- Matrix Influence & Stakeholder Alignment: Partner closely with Regional General Managers, National Sales, and Executive Leadership to align commercial goals, optimize cross-functional operations, and secure high-value commercial deals.
What We Offer
- Highly competitive executive salary & comprehensive leadership benefits package
- Hybrid working model (Warrington Head Office)
- Complimentary full leisure club membership for you and a friend
- 50% discount across all Village Hotel properties, food, and beverage
- Executive healthcare, Electric Car Salary Sacrifice scheme, Holiday Purchase options, and financial wellbeing support via Wagestream
Sales Account Manager in Warrington employer: Central Team
At Village, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to be their authentic selves while driving meaningful change. As a Regional HR Business Partner, you will enjoy a unique blend of autonomy and support, with opportunities for professional growth through funded qualifications and engaging training programmes. With benefits like complimentary leisure club membership, discounted hotel stays, and a strong commitment to employee wellbeing, Village is an exceptional employer for those looking to make a genuine impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Warrington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Central Team. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Central Team
Don't be shy about reaching out to Central Team directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Account Manager in Warrington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Central Team and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Central Team
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
