Head of IT & Guest Tech Experience

Head of IT & Guest Tech Experience

Full-Time 55000 - 65000 £ / year (est.) No working from home possible
Central Support

At a Glance

  • Tasks: Lead IT operations and support for a vibrant guest experience at The Wave.
  • Company: Join The Wave, a dynamic venue in Bristol focused on guest satisfaction.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Be part of a fun, fast-paced environment with a focus on innovation.
  • Why this job: Make a real impact by enhancing technology for an unforgettable guest experience.
  • Qualifications: 5+ years of hands-on IT experience and strong leadership skills.

The predicted salary is between 55000 - 65000 £ per year.

The Wave in Bristol is seeking an experienced IT Operations and Support Lead to own the technology backbone for a busy guest-facing environment. You’ll lead the in-house support team, manage EPOS, payments, security, CCTV and site systems, and drive practical IT decisions that keep our guests and teams running smoothly.

With 5+ years in hands-on IT, you’ll lead vendor relationships, manage budgets and run projects from scoping to go-live while improving data quality, security and the guest experience.

Head of IT & Guest Tech Experience employer: Central Support

Central Support is an exceptional employer that prioritises employee well-being and work-life balance, offering 30 days of paid holiday and unique perks like free access to staff surf sessions. Our vibrant work culture fosters creativity and collaboration, providing ample opportunities for professional growth in the dynamic field of social media management. Join us in a role that not only enhances your career but also allows you to engage with a passionate community in a stunning coastal location.

Central Support

Contact Details:

Central Support Recruitment Team

We think you need these skills to ace Head of IT & Guest Tech Experience

IT Operations Management
Team Leadership
EPOS Management
Payment Systems Management
Security Systems Management
CCTV Management
Project Management