At a Glance
- Tasks: Manage daily operations, staffing, and events at a vibrant climbing gym.
- Company: Join a fun and inclusive climbing community focused on growth.
- Benefits: Flexible hours, competitive pay, and opportunities for professional development.
- Other info: Dynamic role with room for creativity and career advancement.
- Why this job: Lead a passionate team and create unforgettable experiences for climbers.
- Qualifications: 2+ years of climbing experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Summary
As an Assistant Manager, you will work closely with the location’s General Manager to manage day-to-day operations of your CRG location including staffing, membership, programs, events, route setting, payroll, communications, retail/rental gear, and facility maintenance; will lead by example to establish and foster a fun and welcoming environment; ensure a smooth flow of the operation and provide an outstanding CRG community experience.
Responsibilities
- Create a positive, inclusive environment for all employees, members and guests and ensure the smooth operation of the gym.
- Assist with reporting, meeting goals, and overseeing payroll and expenditures.
- Outstanding customer service with clients.
- Assist in identifying opportunities for operational improvement, marketing strategies, and overall policy implementation while communicating these to and collaborating with corporate staff.
Manage retail including adequate stock, accurate inventory, and new products.
- Assist in managing staffing and scheduling including hiring, performance reviews and dealing with employee issues.
- Ensure staff are trained, knowledgeable and able to support the facility.
- Ensure facilities and equipment remain clean, functioning, and high quality.
- Support incident reporting, safety reviews, and emergency situations.
- Expert in all programs and options offered at CRG.
- Assist in planning and executing location and brand events including competitions, member nights and special events.
- Maintain knowledge and understanding of climbing industry trends.
- Other duties as required.
Requirements
- Flexible schedule – ability to work whenever necessary early mornings, nights, and Holidays.
- 2+ years climbing required.
- Ability to take initiative and make confident decisions with a strong attention to detail.
- CPR/First aid certified, a plus and CWI, AMGA, or similar certification highly desired.
- Approachable and energetic personality with ability to lead a team effectively.
- Experience with Google Suite preferred.
- Self-motivated to work, self-directed and independent as well as a Team Player.
Mass Posting - Assistant Manager in Cambridge employer: Central Rock Gym
As an Assistant Manager at CRG, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and community engagement. With opportunities for professional growth, a focus on inclusivity, and a commitment to providing exceptional customer service, CRG fosters a culture where your contributions are valued and recognised. Located in a vibrant area, you'll enjoy the unique advantage of working in a facility that promotes both personal and professional development while being part of a passionate team dedicated to creating memorable experiences for all members and guests.
