At a Glance
- Tasks: Join our team to support central operations and deliver exceptional service.
- Company: ABode Chester, a friendly hotel in the heart of Chester.
- Benefits: Competitive pay above National Living Wage, tips, and amazing discounts.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be part of a fun, collaborative environment while making guests smile.
- Qualifications: Positive attitude and willingness to learn; experience is a bonus.
The predicted salary is between 12 - 15 £ per hour.
An opportunity to join our family where work is a pleasure.
Location
: This role is based at ABode Chester, located in the heart of Chester city centre, and forms part of our Head Office team.
The successful candidate will work closely with colleagues across the business, supporting central operations and contributing to the delivery of exceptional service standards across the company.
This is an office-based role within a professional and collaborative working environment.
Hours
: Part-time position with flexible working hours available across weekdays and weekends.
Candidates must be flexible and willing to work a variety of shifts to meet the needs of the business, including weekdays and weekends.
This role offers an adaptable schedule while requiring a proactive and accommodating approach to working hours.
Role
: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time.
We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun.
We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.
We are looking for a Central Reservationist to be part of our central reservations team based at ABode Chester, who smiles when they are on the phone!
This role comes with a great working environment and friendly office.
- To say thank you, we have many perks
- Competitive pay – We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus you get tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too, meals when you are on duty are free.
- Everyone can learn and develop - our ‘Family First’ development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special.
When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
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Central Reservations Coordinator in Chester employer: Central Reservations
At ABode Chester, we pride ourselves on creating a warm and welcoming work environment where every team member is valued. Located in the vibrant heart of Chester, our office fosters collaboration and camaraderie, making it an ideal place for both newcomers and seasoned professionals to thrive. With competitive pay, generous discounts, and unique development pathways, we ensure that our employees not only enjoy their roles but also have ample opportunities for growth and recognition within our family.
StudySmarter Expert Advice🤫
We think this is how you could land Central Reservations Coordinator in Chester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Central Reservations and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Central Reservations Coordinator in Chester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Central Reservations that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Central Reservations.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Central Reservations get a sense of who you are beyond your experience!
How to prepare for a job interview at Central Reservations
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Central Reservations and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
