Shelter Coordinator

Shelter Coordinator

Full-Time On-site
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Central Recruitment is working with a charity dedicated to supporting people experiencing homelessness to rebuild their lives and move towards independence.

Our client is currently recruiting for a Shelter Coordinator to work across the Lambeth and Southwark areas, supporting a service that provides a rotating Winter Night Shelter alongside ongoing floating support for people experiencing homelessness.

  • 37.5 hours per week
  • Monday - Friday
  • Core working hours: 10:00 - 15:00
  • Flexibility required to work occasional evenings, weekends, and participate in the on-call rota
  • Fixed term contract: 6 months, with the possibility of transferring to permanent
  • Β£33,529 per annum (pro rata)

Please note: On Wednesdays you will be required to start at 9AM to run the day centre in Elephant and Castle. You have the option to work from home 1-2 days per week.

Key responsibilities:

  • Oversee the running of our Winter Night Shelter programme
  • Develop and deliver Team Leader training sessions, update toolkits, policies & guidance / handbooks for the shelter
  • Lead on creating strong partnerships with participating venues and maintain these relationships
  • Communicate daily with Team Leaders to ensure the smooth running of the shelter and troubleshoot any concerns
  • Plan the delivery and collection of beds, bedding, health & safety kits and any donations to the shelters and laundering of bedding
  • Monitoring guest attendance and any behavioural issues
  • Plan, promote and run the Wednesday Club, including rota management of both regular and corporate volunteers
  • Recruit, induct and support our dedicated volunteers
  • Ensure food hygiene standards are maintained, and arranging training on this for new regular volunteers
  • Build and maintain positive working relationships with partner organisations (e.g. shelter venues & team leaders, corporate and general volunteers, other charities)
  • Lead on collating the annual report

What we're looking for:

  • Previous project management experience coordinating a shelter or similar
  • Empathy with those experiencing homelessness and a desire to make a difference
  • Strong communication skills, and the ability to work with volunteers and guests who may display challenging behaviour
  • Excellent organisational and logistical skills, with the ability to prioritise tasks
  • Ability to work under pressure with drive and enthusiasm for helping others
  • Good IT skills, including good working knowledge of Microsoft Office, and the ability to record accurate information in a timely fashion
  • An understanding and commitment to professionality and confidentiality (including GDPR)
  • Able to work in a flexible and adaptable way, with a creative and solutions focussed approach
  • Ability to manage budgets

Further requirements:

  • Current valid right to work in the UK
  • Minimum 12 months' of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
  • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of Β£60)
  • Employment or education history to cover the last 5 years which can be verified through the referencing process

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Shelter Coordinator employer: Central Recruitment Services Ltd

Central Recruitment is an exceptional employer, offering a supportive and dynamic work environment for Youth Support Workers in London. With flexible shifts and competitive pay, employees are empowered to make a meaningful impact on the lives of young people facing challenges, while also benefiting from opportunities for professional growth and development within a compassionate team culture.

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Contact Details:

Central Recruitment Services Ltd Recruitment Team