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For Companies At a Glance
- Tasks: Manage housing services, ensuring safety and comfort for clients while resolving issues efficiently.
- Company: Join a dedicated team focused on providing quality housing management across London.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by ensuring they have safe and supportive housing.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: Work 3 days in the field and 2 days from home, with excellent career progression opportunities.
Central Recruitment is currently recruiting for a Housing Manager. The role ensures the organisation's accommodation provision is well maintained, safe and homely, and all housing management issues are resolved quickly and effectively. The successful candidate will be required to work 37.5 hours per week, Monday - Friday. Cover is required on a 6 month fixed term contract. The pay rate is £37,880 per annum (pro rata).
Please note; this role involves working 3 days a week at services across London (initially Lambeth) and 2 days a week working from home.
In this position, you will be expected to:
- Complete targeted arrears work with Progression Coaches and Managers
- Ensure all clients within the project have a Housing Benefit claim in
- Collate documents and information as requested by Housing Benefit Teams, ensuring accuracy and efficiency
- Chase all outstanding payments and escalate within local authorities where payments are outstanding
- Have oversight of rent setting, rent accounts, arrears and all types of voids across services
- Develop and deliver comprehensive and achievable action plans for services that have individual cases or high levels of arrears and provide targeted support to promote achievement which minimises loss
- Support services to maximise income from all sources and implement income collection systems which are flexible to the income source
- Develop targeted, innovative void management strategies for services with specifically high levels of maintenance related voids
- Liaise with landlords and property owners in relation to voids created and/or extended by their processes or inaction
- Ensure all legal documents (i.e tenancy/license agreements, occupancy, lease agreements) relating to housing management are centrally held and in place for all properties/clients and are kept up to date
- Provide a trusted source of advice and guidance for all staff in dealing with housing management issues or developments
- Support service based Housing Management Workers in providing high quality, proactive housing management services for clients
- Provide support to staff in the management of occupancy agreement breach cases including arrears, abandonment, ASB etc. Ensure effective monitoring of actions taken to resolve all cases
To apply for this role, you must have:
- Experience delivering effective housing management in supported accommodation
- Understanding of what safe housing management looks like for our client
- Experience analysing complex performance information and implementing relevant action plans
- Working knowledge of housing legislation and how they affect our clients
- Significant experience of implementing & communicating clear standards and expectations and helping individuals and teams to develop to their full potential
- Ability to develop, manage and measure a performance culture, including change management
- Excellent communicator with a range of different stakeholders, including Service Managers, finance colleagues as well as external partners such as housing revenue and benefits departments, landlords and management agents
- A curious mindset with a desire to understand the issues and identify solutions
- Project management skills and high level of accuracy in your work
Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
Further requirements:
- Current valid right to work in the UK
- Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
- A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
- Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration.
Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
Housing Manager in London employer: Central Recruitment Services Ltd.
Contact Detail:
Central Recruitment Services Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially when it comes to effective housing management and client support.
✨Tip Number 3
Practice common interview questions related to housing management. Think about scenarios where you've resolved issues or improved processes, and be ready to share those stories to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Manager role. Highlight your experience in housing management and any relevant skills that match the job description. We want to see how your background aligns with what we’re looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve resolved housing issues or improved processes in previous roles. This helps us see the impact you can make.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon and get straight to the point. We appreciate straightforward communication, so make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Don’t delay – if you think you’re a fit, send us your CV today!
How to prepare for a job interview at Central Recruitment Services Ltd.
✨Know Your Housing Management Stuff
Make sure you brush up on your knowledge of housing legislation and best practices in housing management. Be ready to discuss how you've successfully managed housing issues in the past, as this will show your understanding of what safe housing looks like for clients.
✨Show Off Your Communication Skills
As a Housing Manager, you'll need to liaise with various stakeholders. Prepare examples of how you've effectively communicated with service managers, finance colleagues, and external partners. This will demonstrate your ability to build relationships and resolve issues quickly.
✨Be Ready with Action Plans
Think about specific situations where you've developed and implemented action plans to tackle housing management challenges. Be prepared to share these examples during the interview, highlighting your analytical skills and how you measure success.
✨Demonstrate Your Curiosity
Employers love candidates who are curious and proactive. Prepare to discuss how you've identified issues in previous roles and the innovative solutions you've implemented. This will show that you're not just reactive but also forward-thinking in your approach to housing management.
