Shelter Coordinator in Lambeth

Central Recruitment is working with a charity dedicated to supporting people experiencing homelessness to rebuild their lives and move towards independence. Our client is currently recruiting for a Shelter Coordinator to work across the Lambeth and Southwark areas, supporting a service that provides a rotating Winter Night Shelter alongside ongoing floating support for people experiencing homelessness. * ​37.5 hours per week * Monday - Friday * Core working hours: 10:00 - 15:00 * Flexibility required to work occasional evenings, weekends, and participate in the on-call rota * Fixed term contract: 6 months, with the possibility of transferring to permanent * £33,529 per annum (pro rata) Please note: On Wednesdays you will be required to start at 9AM to run the day centre in Elephant and Castle. You have the option to work from home 1-2 days per week. Key responsibilities: * Oversee the running of our Winter Night Shelter programme * Develop and deliver Team Leader training sessions, update toolkits, policies & guidance / handbooks for the shelter * Lead on creating strong partnerships with participating venues and maintain these relationships * Communicate daily with Team Leaders to ensure the smooth running of the shelter and troubleshoot any concerns * Plan the delivery and collection of beds, bedding, health & safety kits and any donations to the shelters and laundering of bedding * Monitoring guest attendance and any behavioural issues * Plan, promote and run the Wednesday Club, including rota management of both regular and corporate volunteers * Recruit, induct and support our dedicated volunteers * Ensure food hygiene standards are maintained, and arranging training on this for new regular volunteers * Build and maintain positive working relationships with partner organisations (e.g. shelter venues & team leaders, corporate and general volunteers, other charities) * Lead on collating the annual report What we’re looking for: * Previous project management experience coordinating a shelter or similar * Empathy with those experiencing homelessness and a desire to make a difference * Strong communication skills, and the ability to work with volunteers and guests who may display challenging behaviour * Excellent organisational and logistical skills, with the ability to prioritise tasks * Ability to work under pressure with drive and enthusiasm for helping others * Good IT skills, including good working knowledge of Microsoft Office, and the ability to record accurate information in a timely fashion * An understanding and commitment to professionality and confidentiality (including GDPR) * Able to work in a flexible and adaptable way, with a creative and solutions focussed approach * Ability to manage budgets Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position