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For Companies At a Glance
- Tasks: Support individuals experiencing homelessness, helping them find secure accommodation and a positive future.
- Company: A London-based charity dedicated to ending homelessness.
- Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Join a mission-driven team and transform lives while gaining valuable experience.
- Qualifications: Experience in social care and a passion for supporting vulnerable individuals.
The predicted salary is between 32995 - 32995 £ per year.
Central Recruitment is currently working with a London based charity whose mission is to support people experiencing homelessness to find secure accommodation and work towards a positive future. Our client is currently recruiting for two permanent Hostel Support Workers, to work in the Twickenham area. The hostel is a 14-bed service that provides 24-hour support to people affected by homelessness or rough sleeping to move off the streets and into safe, secure housing.
Job Details
- 37.5 hours per week Monday – Sunday (on a rota basis)
- Shifts: Early (08:00 - 16:00) and late (14:00- 22:00)
- £32,995 per annum
- Permanent roles
This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness.
Key Responsibilities
- Hold a small caseload of key clients and conduct regular key working sessions
- Deliver trauma-informed, person-centred support, recognising the impact of past trauma, adverse experiences, and systemic disadvantage on residents' behaviour, engagement, and wellbeing
- Complete and regularly review risk assessments, safety plans, and support plans, ensuring risks are clearly identified, managed, and communicated
- Build positive, professional relationships with residents, encouraging engagement in meaningful activities, appointments, or routines where appropriate
- Monitor residents' involvement in the general cleanliness and upkeep of the hostel, promoting shared responsibility and maintaining a healthy living environment
- Manage the project's petty cash and rent floats during shifts, ensuring all transactions are accurately recorded, receipts are maintained, and all expenditure is properly authorised
- Remain vigilant for signs of abuse, neglect, self-harm, exploitation, or deterioration in mental or physical health
- Support residents in crisis, using de-escalation techniques and ensuring they access appropriate follow-up support
- Conduct room and communal area checks as required, sensitively identifying and addressing issues such as fire safety risks, hoarding behaviours and unsafe electrical items
- Work collaboratively and professionally with external agencies, partners, and colleagues
- Carry out routine administrative tasks, including submitting staff expenses, managing petty cash, and maintaining other operational records in line with agreed financial procedures
What We're Looking For
- Experience supporting people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma
- Strong knowledge of safeguarding and risk assessment, with the ability to identify, respond to and elevate concerns promptly
- Understanding of the issues, barriers and behaviours that people experiencing homelessness may display, and the ability to respond with compassion and psychologically informed strategies
- Ability to build positive relationships and motivate individuals who may initially be wary of services
- Ability to work with clients who may display challenging behaviour, using de-escalation and support techniques
- Organisational skills and confidence using IT systems for case notes and monitoring data
- Knowledge of local services and community resources supporting homeless or vulnerable people
- Understanding of trauma-informed practice and recovery approaches
- Awareness of health and safety requirements in a residential setting and ability to apply them practically
Further Requirements
- Current valid right to work in the UK
- Minimum 12 months of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
- A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
- Employment or education history to cover the last 5 years which can be verified through the referencing process
How to Apply
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
Hostel Support Worker employer: Central Recruitment Services Ltd
Contact Detail:
Central Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hostel Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online forums. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the charity and its mission. Understand their approach to supporting those experiencing homelessness, and be ready to discuss how your experience aligns with their values.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, demonstrate your ability to handle challenging situations or de-escalate conflicts during role-play scenarios in interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hostel Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hostel Support Worker role. Highlight any relevant experience you have in supporting individuals facing homelessness or complex needs, as this will show us you're a great fit for the position.
Showcase Your Compassion: In your application, let your passion for helping others shine through. Use examples that demonstrate your understanding of trauma-informed practice and how you've supported individuals in challenging situations. We want to see your empathy in action!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be an awesome addition to our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our mission!
How to prepare for a job interview at Central Recruitment Services Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Hostel Support Worker. Familiarise yourself with trauma-informed practices and how to support individuals with complex needs. This will show that you're not just interested in the role, but that you genuinely care about making a difference.
✨Show Empathy
During the interview, be prepared to discuss your experiences working with vulnerable populations. Share specific examples of how you've built relationships and motivated individuals who may be wary of services. This will highlight your ability to connect with residents on a personal level.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to use de-escalation techniques or manage challenging behaviour. Be ready to explain how you approached these situations and what the outcomes were. This will showcase your ability to handle the pressures of the role effectively.
✨Ask Thoughtful Questions
Prepare some questions about the hostel's approach to supporting residents and how they measure success. This shows that you're engaged and interested in their methods, plus it gives you insight into whether this is the right fit for you.