Support Officer – Young People in Hackney

Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health. Our client is currently recruiting for a Support Officer to work in the Hackney area at a service that provides support to young people with complex needs. * 37.5 hours per week * Working across Monday - Sunday (rota basis, requirement to work every other weekend) * Shifts: 07:30 - 15:30 and 12:30 - 20:30 * Temporary: approx. 2-3 months * £16.38 per hour (£14.62 per hour, with £1.76 holiday pay) This is a fantastic opportunity to make a key impact in the lives of vulnerable young people. Key responsibilities: * Manage a caseload of five young people, delivering regular key working sessions and co-producing tailored support and move-on plans * Conduct regular reviews of support and risk plans, including following incidents or significant changes in customers' circumstances * Identify and promote employment, education and training opportunities, supporting customers to overcome barriers to accessing them * Signpost customers to appropriate external services, including food banks and community resources * Support customers to develop the skills and confidence needed to become tenancy-ready and move on successfully * Promote financial independence by supporting customers with budgeting and maximising their income * Monitor and support customers' healthcare needs, ensuring appropriate engagement with healthcare professionals * Empower customers to work towards managing their own medication in line with established procedures * Lead and facilitate support initiatives, including group work activities * Facilitate referrals into the service and assess prospective customers * Contribute to housing management responsibilities, including income collection and tenancy-related support * Clean and prepare rooms as required and complete day-to-day administrative and operational duties * Build and maintain local partnerships to ensure customers can access a holistic range of support services What we’re looking for: * Experience working with young people and an understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs * Experience delivering structured support and risk management * Previous experience in positively resolving incidents * Demonstrate initiative and confidence to make and act on decisions * Competent administrative and IT skills (to be able to produce reports and other communications) * Knowledge of Psychological or Trauma Informed approaches to support * Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results * Knowledge of current benefit systems Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position