Support Worker - Homelessness in City of London

Support Worker - Homelessness in City of London

City of London Full-Time On-site
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Central Recruitment is currently working with a London-based charity that is dedicated to creating positive change by providing support to individuals on their journey towards independence.

Out client is currently recruiting two Support Workers to work at a 24-bed service in the Kensington & Chelsea area. The service provides support for single homeless young people aged 16 - 24 with medium to high support needs.

  • 37.5 hours per week
  • Working across Monday - Sunday on a rota basis
  • 07:00 - 15:00 and 15:00 - 22:00
  • Temporary: approx. 2 months, with the possibility of extension
  • £16.90 per hour (£15.08 per hour, with £1.82 holiday pay)

Key responsibilities:

  • Hold a caseload of up to 6 key clients and conduct regular key working sessions resulting in agreed Support Plans
  • Undertake risk assessments for each customer and review them regularly
  • Establish supportive and professional relationships with customers and deal effectively with unpredictable and challenging situations in a professional and sensitive manner
  • Ensure customers are supported to achieve independent living through proactive support and building positive links with relevant agencies
  • Liaise with external partners, including accessing appropriate statutory and voluntary services
  • Ensure fair access through interviewing and assessing the suitability of referrals, based on the criteria of the project
  • Ensure all voids are advertised and lettings made promptly
  • Support customers to pay their rent, including providing advice on benefits and debt management
  • Support and advise customers on any matters relating to their occupancy agreements
  • Support colleagues to remove items and make rooms ready for new occupants, where required
  • Carry out regular Health and Safety inspections, taking immediate action to remedy health and safety defects and alerting the appropriate people in line with Health and Safety Policies
  • Keep accurate records, including logbooks, service user files, monitoring information etc.

What we’re looking for:

  • Experience working with young people with mental health needs
  • An understanding of the reasons why people become homeless, the needs and challenges they face and of statutory and voluntary resources available to homeless people
  • Experience holding a caseload, key working and supporting customer to identify their strengths and goals through our asset-based approach to support, using psychologically and trauma informal techniques
  • Knowledge of safeguarding issues and how they apply in day-to-day work

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

  • Current valid right to work in the UK
  • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
  • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
  • Employment or education history to cover the last 5 years which can be verified through the referencing process
  • *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

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Support Worker - Homelessness in City of London employer: Central Recruitment Services Ltd

Central Recruitment is an exceptional employer, offering a supportive and dynamic work environment for Youth Support Workers in London. With flexible shifts and competitive pay, employees are empowered to make a meaningful impact on the lives of young people facing challenges, while also benefiting from opportunities for professional growth and development within a compassionate team culture.

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Contact Details:

Central Recruitment Services Ltd Recruitment Team