Central Recruitment is working with one of the UK's largest not-for-profit housing associations.
Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.
Central Recruitment is currently recruiting for a Service Manager, to work in the Camden area at a service that provides support to individuals with complex needs.
- 37.5 hours per week
- Temporary: approx. 1 month
- £22.60 per hour (£20.17 per hour, with £2.43 holiday pay)
This is a fantastic opportunity to make a difference, leading a dedicated team and ensuring high-quality support for individuals with complex needs.
Key responsibilities:
- Lead, motivate and develop a team to deliver excellent customer outcomes and conduct 1:1s, performance reviews and team meetings
- Develop rotas and ensure effective staffing levels, and recruit and manage relief and agency staff as required
- Manage service delivery in line with contractual requirements and KPIs
- Monitor budgets and report variances
- Oversee health & safety, safeguarding and compliance requirements
- Manage cash handling, invoices, timesheets and administration processes
- Oversee void management and housing allocations
- Manage rent collection and arrears
- Lead tenancy management processes including appeals and notices
- Ensure delivery of person-centred, trauma-informed support
- Support customers to achieve positive outcomes and sustain tenancies
- Build strong partnerships with external agencies and stakeholders
- Manage complaints and anti-social behaviour cases effectively
- Participate in on-call rota where necessary
What we're looking for:
- Experience managing services within supported housing, homelessness, housing support or a similar environment and previous experience managing a small team
- Experience supporting vulnerable and diverse customer groups
- Strong leadership, people management and communication skills and the ability to manage competing priorities and achieve performance targets
- Experience monitoring outcomes and driving service improvements
- Resilient, proactive and customer-focused approach
- Budget management experience
Service Manager in Camden Town employer: Central Recruitment Services Ltd
Central Recruitment is an exceptional employer, offering a supportive and dynamic work environment for Youth Support Workers in London. With flexible shifts and competitive pay, employees are empowered to make a meaningful impact on the lives of young people facing challenges, while also benefiting from opportunities for professional growth and development within a compassionate team culture.
Contact Details:
Central Recruitment Services Ltd Recruitment Team
