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- Tasks: Lead operations at Heathrow Airport, managing teams and ensuring top-notch service delivery.
- Company: Join a dynamic and growing company focused on excellence and teamwork.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in operations management and strong leadership abilities required.
- Other info: Embrace a culture of fairness and shared success with exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for an Operations Manager to support the Valet Meet & Greet functions based at Heathrow Airport. If you have demonstrable experience in operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOA's operations across our Heathrow Airport sector.
What you'll do:
- To agree, daily, with the Service Delivery Managers a plan of action to ensure resources are deployed to the areas of most need during the working day, in advance.
- To manage and control SDM and Team Leader rotas and OT.
- Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- Ensure that all incidents are recorded accurately.
- Responsible for ensuring compliance with H&S regulations at all times and completing audits when required.
- Ensure the financial performance of the contract achieves and exceeds our stakeholders’ expectations.
- Creating monthly reports and ad-hoc reports.
- To be the contact for all clients and suppliers in the absence of the Contract Manager and take on any responsibilities of the Contract Manager, when required.
- Identify and assist in the development of new business within the contract.
What you'll bring:
- Demonstrable experience in Operations Management.
- Experience of P&L accounting, producing & managing budgets.
- Excellent leadership skills.
- Confident & competent to develop beneficial relationships with the clients, senior managers and key stakeholders.
- Able to prioritise workloads in a fast-changing work environment.
- Competence to work under pressure, with a positive and resilient nature.
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint).
- Have a hands-on can-do approach.
- Full UK driving licence essential.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operations Manager in Hounslow employer: Central Parking
Contact Detail:
Central Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience in P&L management and team leadership. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling pressure. We recommend doing mock interviews with friends or using online resources to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team at Heathrow Airport.
We think you need these skills to ace Operations Manager in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management and P&L accounting, as these are key for us. Use specific examples that showcase your leadership skills and ability to manage budgets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Heathrow Airport. Mention your hands-on approach and how you can contribute to our dynamic environment. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Instead, focus on your achievements in previous roles. Did you improve efficiency or exceed financial targets? We want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Central Parking
✨Know Your Operations Inside Out
Make sure you brush up on your operations management knowledge, especially around P&L management and resource allocation. Be ready to discuss specific examples from your past roles where you've successfully managed budgets or improved operational efficiency.
✨Showcase Your Leadership Skills
Prepare to share stories that highlight your leadership abilities. Think about times when you've coached a team member or resolved a conflict. Demonstrating your capacity to lead and develop others will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing teams or handling incidents. Practise how you would respond to challenges like staffing shortages or compliance issues, as this will show your problem-solving skills and ability to work under pressure.
✨Familiarise Yourself with H&S Regulations
Since compliance with health and safety regulations is crucial for this role, make sure you understand the basics. Be prepared to discuss how you've ensured safety in previous positions and how you would approach audits and incident reporting.
