At a Glance
- Tasks: Lead a team to deliver top-notch service in student accommodation.
- Company: Join Homes for Students, the UK's leading student accommodation provider.
- Benefits: Enjoy 25 days holiday, retail discounts, and a birthday day off.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real impact on students' lives while developing your leadership skills.
- Qualifications: Experience in team management and strong organisational skills required.
The predicted salary is between 28000 - 31200 £ per year.
Join Homes for Students, the UK's leading independent provider of Student Accommodation, and become an Assistant General Manager at our ONYX Property in Birmingham .
This exciting opportunity offers 37.5hours per week, working 9.00am to 5.00pm Monday to Friday, providing you with a dynamic and rewarding work experience.
As the Assistant General Manager, you will play a pivotal role in delivering exceptional customer service across our sales, maintenance, and housekeeping departments.
With your strong leadership skills, you will collaborate closely with our dedicated team to uphold our company values and ensure optimal performance in every aspect of our operations.
The highlight of your role will be the bustling September period, where you will support the General Manager and the wider site team inthe check-in, check-out, and room turnaround processes.
Your excellent communication skills will be crucial in supporting our new students and managing any customer or operational challenges that arise.
Throughout your journey, you will receive unwavering support from our wider business and exceptional area and regional teams.
We understand that this role encompasses a diverse range of skills, but we are committed to guiding you every step of the way as you thrive in your career with Homes for Students.
Person Specification
- Previous experience in team management within a similar role or environment
- Proficiency in presenting and analysing information accurately and effectively
- Excellent organisational skills to ensure seamless operations
- Ability to work collaboratively, inspire, and motivate team members
- Strong IT skills, including proficiency in Microsoft Office software
- Knowledge of health and safety regulations is desirable but not essential
What's on offer
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Car leasing scheme to make your commute comfortable and convenient.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Life insurance for added peace of mind.
- Opportunity to work towards a nationally recognised qualification.
At Homes for Students, we embrace diversity and equal opportunities.
As a proud member of Inclusive Employers, we believe in fostering an inclusive environment where employees from all backgrounds and communities can thrive.
We welcome applications from everyone, and we are more than happy to discuss any reasonable adjustments you may require.
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Assistant General Manager - Student Accommodation in Birmingham employer: Central Operations
At Homes for Students, we pride ourselves on being the UK's leading independent provider of student accommodation, offering a vibrant work culture in Birmingham that champions diversity and inclusivity. As an Assistant General Manager, you'll benefit from a generous holiday package, exclusive retail discounts, and opportunities for professional growth, all while making a meaningful impact on the lives of students. Join our supportive team where your leadership skills will be nurtured, and enjoy unique perks like a birthday day off and a cycle-to-work scheme, ensuring a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Student Accommodation in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Central Operations. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Central Operations
Don't be shy about reaching out to Central Operations directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager - Student Accommodation in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Central Operations and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Central Operations
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
