At a Glance
- Tasks: Manage event bookings and client relationships across our diverse venues.
- Company: Join Scotland’s largest hospitality group with over 40 exciting venues.
- Benefits: Enjoy flexible working, discounts, and a holiday purchase scheme.
- Other info: Great career development opportunities through our training programme.
- Why this job: Be the go-to person for unforgettable events and make lasting connections.
- Qualifications: Strong communication, organisational skills, and a knack for multitasking.
The predicted salary is between 24000 - 30000 £ per year.
Who we are? The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: The Sales & Events Co-ordinator role at Scotsman Group Sales Hub involves managing and coordinating event bookings, sales inquiries, and client relationships across the group's venues. Key responsibilities include handling inquiries, planning events, creating tailored packages, and ensuring a smooth customer experience from initial contact to event execution. The role requires strong communication, organisational, and multitasking skills, as well as attention to detail. It often involves collaborating with internal teams like operations and marketing to meet sales targets and ensure events run successfully.
As Sales & Events Coordinator, your role will include:
- Co-ordinate and execute show rounds
- Creation and delivery of proposals for clients within budget and in accordance with time frame
- Administration of function agreement and deposit contract
- To be available as the client’s first point of contact throughout the enquiry, conversion and run up to the event/occasion
- Co-ordination with the wider sales team to deliver exceptional customer service and a smooth customer journey
- Sharing all reservation information with the team prior to service
- Achieving all pre booked sales targets while delivering a first-class service
- Working closely with the Area Sales Coordinator to coordinate ways of working & sales activity
- Communicate potential leads and areas of opportunities to Area Sales Coordinator
- Establish and maintain a good working relationship with the wider Sales Team
- Comply with, implement, and maintain all statutory, legal and company processes and procedures whilst always demonstrating integrity
- Ensure that company policies, procedure and systems are adhered to within the scope of the role
The Person: The ideal candidate will have:
- Numerical and analytical skills
- Influencing skills
- Excellent communication and negotiation skills
- Word/Excel and Microsoft competent
- Internet and Web confident
What We Offer You: As part of Scotsman Hospitality, you will have access to the following benefits that include:
- Holiday Purchase Scheme
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 30% off of food and cinema tickets in all of our venues across Scotland
- Hotel and Apartment discounts
- Access to Scotsman Perks Benefits Portal
- Flexible working opportunities
- Career development through our Scotsman Steps training programme
- Refer a Friend Scheme
The Process: If you think this is the role for you then apply now and a member of the team will be in touch.
Sales and Events Co-ordinator in Glasgow employer: Central Office
The Scotsman Group is an exceptional employer, offering a vibrant work culture within Scotland's largest hospitality group. With over 40 venues, employees benefit from flexible working opportunities, comprehensive career development through the Scotsman Steps training programme, and unique perks like discounts on food and cinema tickets. Join us to be part of a dynamic team that values collaboration and delivers first-class service in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Events Co-ordinator in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Central Office. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Central Office
Don't be shy about reaching out to Central Office directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales and Events Co-ordinator in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Central Office and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Central Office
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
