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For Companies At a Glance
- Tasks: Support sales growth and ensure excellent customer service in a vibrant hospitality environment.
- Company: Join Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible working, and discounts on food and cinema tickets.
- Why this job: Lead a dynamic team and develop your career in a fun, social atmosphere.
- Qualifications: Experience in management, strong leadership skills, and great communication abilities.
- Other info: Enjoy career development opportunities and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
About Us
The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role
As Deputy General Manager, your role will include:
- Supporting sales growth.
- Controlling costs.
- Ensuring consistently excellent customer service is delivered.
- Managing service standards and staff development.
- Accountability for specific shifts and the full unit in the absence of senior management.
The Person
The ideal candidate will have:
- Experience in a similar role.
- Great leadership skills and enjoy working as part of a team in a social environment.
- The ability to communicate at all levels
- A strong commercial awareness
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
Next Steps
If you think this is the role for you then apply now and one of our friendly team will be in touch.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Government Administration
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Deputy General Manager employer: Central Office of Information
Contact Detail:
Central Office of Information Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Get chatting with folks in the hospitality scene, especially those who work at The Scotsman Group. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills during interviews. Share specific examples of how you've managed teams and improved service standards in previous roles. We want to see that you can handle the heat in a busy environment!
✨Tip Number 3
Be ready to discuss your commercial awareness. Brush up on current trends in the hospitality industry and think about how they could impact sales growth at The Scotsman Group. This will show you're not just a great manager, but also a savvy business mind.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at The Scotsman Group.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership skills and any relevant experience in hospitality to show us you're the perfect fit for the Deputy General Manager role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your availability for shifts, as that’s key for us.
Showcase Your Customer Service Skills: Since delivering excellent customer service is crucial, include examples of how you've gone above and beyond in previous roles. We want to see how you can contribute to maintaining our high service standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Central Office of Information
✨Know Your Venue
Before the interview, do your homework on The Scotsman Group and its venues. Familiarise yourself with their offerings, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Leadership Skills
As a Deputy General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved service standards. Be ready to discuss how you can inspire and develop staff in a social environment.
✨Demonstrate Commercial Awareness
Highlight your understanding of sales growth and cost control during the interview. Think of specific strategies you've implemented in previous roles that have positively impacted the bottom line. This will show that you’re not just a people person but also a savvy business operator.
✨Be Ready for Shift Work Questions
Since the role requires flexibility with shifts, be prepared to discuss your availability and how you manage work-life balance. Share any relevant experiences where you've successfully adapted to varying schedules, ensuring you convey your commitment to meeting the business needs.