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- Tasks: Lead and coordinate activities across three Primary Care Networks in Central Manchester.
- Company: Join a leading GP Federation dedicated to enhancing primary care services.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on digital transformation and stakeholder engagement.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in operational management within the NHS and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We are a leading GP Federation that has led the development of primary care services in the City of Central Manchester. Our size and embedded excellent relationship with our Primary Care Networks enables us to deliver large scale and impactful services for our patients. The PCN management role covers 3 PCNs in Central Manchester, and will be the central operational lead for the network responsible for day to day delivery, compliance, workforce coordination, digital transformation and strategic development. You will be responsible for coordinating with a team which includes finance, operational and business intelligence.
Main duties of the job
As Primary Care Network manager, you will co-ordinate and lead activities across three PCNs. Typical tasks include project planning, engaging with PCNs and associated stakeholders. The post holder will ensure a high level of ongoing communication and engagement with all PCNs.
About us
Central Manchester Networks Limited (CMN) is a federation of GP practices in Central Manchester united in their commitment to maintaining and strengthening primary care services for patients and staff. With longstanding experience of working within the NHS, CMN is well equipped to respond to both local and national health priorities with speed and efficiency. As an organisation, it will take a leading role, collaborating with a range of partners to improve outcomes for patients.
Job responsibilities
- PCN Coordination & Delivery
- Lead day-to-day operational management of the PCN.
- Ensure full delivery of all PCN DES service specifications.
- Mobilise new services, ensuring delivery of KPIs.
- Produce regular updates, dashboards and escalation reports for PCN leadership.
- Programme, Performance & KPI Management
- Deliver PCN transformation programmes.
- Manage IIF (where applicable), CAA, EA DES reporting, GPAD validation and ES dashboards.
- Run searches, track outcomes and provide data driven recommendations.
- Workforce & ARRS Management
- Oversee the full ARRS lifecycle including recruitment, onboarding, job planning and supervision.
- Work with finance manager to fulfil contractual, reporting and other financial obligations within the PCN DES.
- Digital, Data & Operational Transformation
- Lead the PCNs digital strategy including online triage, telephony optimisation and patient communication systems.
- Compliance, Governance & Quality Assurance
- Work with Operational lead to maintain PCN-wide governance including risk register, audit cycles, policies and incident reviews.
- Maintain alignment with CQC governance requirements for PCN delivered services.
- Enhanced Access Service Management
- Lead operational delivery of the Enhanced Access service.
- Manage rotas, induction, governance and utilisation metrics.
- Ensure compliance with workforce and appointment type reporting.
- Stakeholder Engagement & Communication
- Act as the primary operational contact for practices, ICB, borough teams, community providers and VCS partners.
- Organise PCN meetings, MDT forums, operational huddles and stakeholder groups.
- Produce agendas, minutes and action logs.
- Coordinate with practices with estates planning including room utilisation and shared hub coordination.
- Manage rotas for Enhanced Access, ARRS activity and across PCN clinics.
- Maintain business continuity plans and support emergency response arrangements.
Person Specification
- Operational management experience in the NHS.
- Previous experience in PCN or GP Federation management.
- Experience managing budgets, claims, KPIs and workforce.
- Experience running searches, interpreting data and producing reports.
- Experience delivering multisite or multiteam services.
- Previously worked in similar position within the public or private sector, particularly within primary care.
Qualifications
- Degree or equivalent operational leadership experience.
- Project management or NHS leadership training.
Skills and Attitude
- Strong organisational and multitasking abilities.
- Ability to interpret PCN DES, guidance, KPIs and specifications.
- Excellent communication and relationship building skills.
- Strong digital literacy including MS Office, EMIS and dashboard tools.
- Excellent time management skills, managing multiple workstreams, and able to flexibly respond to workload pressures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time, Job share, Flexible working, Home or remote working.
Primary Care Network Manager (PCN) in Manchester employer: Central Manchester Networks Ltd
Contact Detail:
Central Manchester Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Primary Care Network Manager (PCN) in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector, especially those involved with PCNs. Attend local events or online webinars to meet potential colleagues and learn about their experiences.
✨Tip Number 2
Show off your skills! Prepare a portfolio or presentation that highlights your previous successes in operational management and project delivery. This will help you stand out during interviews and discussions.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to be posted. Reach out directly to organisations like Central Manchester Networks Limited and express your interest in working with them. A personal touch can go a long way!
✨Tip Number 4
Keep it digital! Make sure your LinkedIn profile is up-to-date and reflects your experience in primary care and NHS operations. Engage with relevant content and connect with industry leaders to increase your visibility.
We think you need these skills to ace Primary Care Network Manager (PCN) in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Primary Care Network Manager role. Highlight your relevant experience in operational management and your understanding of PCN dynamics. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage budgets, KPIs, and workforce effectively. Use numbers and examples to illustrate your impact – we love seeing quantifiable results!
Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear and concise, and make sure to proofread for any typos or errors. Remember, first impressions count, and we appreciate attention to detail!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Central Manchester Networks Ltd
✨Know Your PCNs Inside Out
Before the interview, make sure you thoroughly understand the Primary Care Networks (PCNs) you'll be managing. Familiarise yourself with their current projects, challenges, and successes. This will not only show your genuine interest but also help you discuss how you can contribute to their ongoing development.
✨Showcase Your Operational Management Skills
Be prepared to discuss your previous experience in operational management within the NHS. Highlight specific examples where you've successfully managed budgets, KPIs, or workforce coordination. Use metrics to demonstrate your impact, as this will resonate well with the interviewers.
✨Engage with Stakeholder Communication
Since stakeholder engagement is key in this role, think of examples where you've effectively communicated with various stakeholders. Prepare to discuss how you would organise meetings, manage agendas, and ensure everyone is on the same page. This will illustrate your ability to foster collaboration across the PCNs.
✨Emphasise Your Digital Transformation Experience
Digital strategy is a big part of the role, so be ready to talk about your experience with digital tools and transformation initiatives. Share specific instances where you've led or contributed to digital projects, such as online triage or patient communication systems, to showcase your readiness for this aspect of the job.