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- Tasks: Support compliance and risk management in employment and training programs.
- Company: Join Central London Forward, a partnership focused on inclusive growth and job access.
- Benefits: Enjoy competitive salary, professional growth opportunities, and a supportive team environment.
- Why this job: Make a real impact in helping individuals find meaningful work while developing your skills.
- Qualifications: Experience in compliance, risk management, and strong stakeholder engagement skills required.
- Other info: Apply by 12pm on 10 March 2025; we value diversity and encourage all to apply.
The predicted salary is between 36000 - 60000 £ per year.
Central London Forward (CLF) is a partnership of the 12 central London local authorities. We work together with our member authorities and with other stakeholders to support inclusive and sustainable growth in central London; so that our economy thrives, and our residents benefit from the opportunities this creates. CLF manages large-scale employment and skills programmes in central London to help our residents access decent work.
Are you passionate about ensuring high-quality service delivery in employment and training programmes? Do you have experience in compliance, audit, and risk management? If so, we have an exciting opportunity for you to join our team!
We are seeking a Quality & Compliance Officer to support the Compliance & Risk Manager in designing, implementing, and managing a quality assurance framework. This framework will support compliance, audit, and risk management strategies, systems, and processes for our Connect to Work (CTW) programme, as well as our other employment and training initiatives.
Key Responsibilities:
- Ensuring Quality & Compliance: Assist in establishing and overseeing a framework that guarantees compliance across employment and training initiatives.
- Providing Technical Support: Lead by example in delivering IPS/SEQF technical guidance, fostering best practices in employment services, and enhancing job outcomes.
- Building Stakeholder Relationships: Engage with Delivery Partners, clients, and healthcare leaders to evaluate service efficiency and uphold high compliance standards.
- Training & Problem-Solving: Collaborate with teams to introduce new skills, address challenges, and mentor IPS/SEQF Employment Specialists and Team Leaders.
- Committee Participation & Reporting: Contribute to IPS/SEQF steering committees, compile detailed reports, and demonstrate the effectiveness of our work to internal and external stakeholders.
- Fidelity Assessments: Conduct IPS fidelity reviews, partake in consensus scoring, and coordinate follow-up evaluations.
- Audit & Risk Evaluation: Perform audits to assess eligibility, suitability, and fidelity, identifying areas needing enhancement to maintain high standards.
- Guiding Self-Assessment & Improvement Plans: Assist Delivery Partners in creating practical fidelity action plans, tracking their progress, and encouraging ongoing self-evaluation.
- Safeguarding & Confidentiality Compliance: Adhere to City of London safeguarding policies, ensuring a secure and confidential work environment.
What We’re Looking For:
- Experience in compliance, risk management, and quality assurance within employment or training programmes.
- Strong understanding of IPS/SEQF principles and employment service delivery.
- Excellent stakeholder engagement and relationship management skills.
- Ability to coach and mentor staff to improve service delivery.
- Strong analytical, problem-solving, and reporting skills.
- Commitment to equality, diversity, and safeguarding policies.
Why Join Us?
- Make a real difference in employment services and support individuals into meaningful work.
- Be part of a dynamic and supportive team.
- Opportunities for professional growth and training.
- Competitive salary and benefits package.
If you are ready to take on this rewarding role and contribute to our mission, apply today!
Closing date: 12pm on 10 March 2025.
To apply please click on the button below
Alternatively, please contact 020 7332 3978 (24-hour answerphone) quoting reference number OOIG0101 if you experience any problems. A minicom service for the hearing impaired available on 020 7332 3732.
The City of London is committed to Equal Opportunities and welcomes applications from all sections of the community.
Compliance and Fidelity Officer employer: Central London Forward
Contact Detail:
Central London Forward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance and Fidelity Officer
✨Tip Number 1
Familiarize yourself with the IPS/SEQF principles and how they apply to employment services. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality assurance in compliance.
✨Tip Number 2
Network with professionals in the compliance and risk management fields, especially those involved in employment and training programs. Building relationships with stakeholders can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and regulations in compliance and risk management within the employment sector. This knowledge will empower you to discuss relevant topics during interviews and show that you are proactive about your professional development.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully implemented compliance measures or improved service delivery in past roles. Concrete examples will illustrate your experience and problem-solving skills effectively.
We think you need these skills to ace Compliance and Fidelity Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Compliance and Fidelity Officer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in compliance, risk management, and quality assurance. Use specific examples from your past roles that demonstrate your ability to meet the requirements outlined in the job description.
Showcase Stakeholder Engagement Skills: Since building stakeholder relationships is crucial for this role, include examples of how you've successfully engaged with partners or clients in previous positions. Highlight any relevant achievements that showcase your relationship management skills.
Commitment to Values: Demonstrate your commitment to equality, diversity, and safeguarding policies in your application. This could be through mentioning relevant training, initiatives you've been part of, or how you have implemented these values in your work.
How to prepare for a job interview at Central London Forward
✨Understand the Compliance Landscape
Familiarize yourself with compliance, audit, and risk management principles relevant to employment and training programs. Be prepared to discuss how these principles can be applied to ensure high-quality service delivery.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully built relationships with stakeholders in previous roles. Highlight your ability to communicate effectively and foster collaboration among diverse groups.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in compliance or quality assurance and how you addressed them. Be ready to share your analytical approach and the outcomes of your solutions.
✨Emphasize Commitment to Equality and Safeguarding
Articulate your understanding of equality, diversity, and safeguarding policies. Discuss how you have implemented these values in your work to create a safe and inclusive environment.
