Job summary
We have an exciting opportunity for an Administrator Team Lead to join Merton Children's SPA on a 12-month fixed-term contract, working Monday to Friday, 09:00 to 17:00.
You will lead the day-to-day operational management of the administration team supporting clinic-based services, working collaboratively with colleagues to coordinate and deliver a high-quality service. As an ambassador for the service, you will promote professional, first-class administration that supports service delivery and contributes to strategic and business objectives.
As part of the wider administrative team, you will help clinical teams manage and prioritise daily demand effectively, ensuring clinicians receive the administrative support they need to deliver services.
Main duties of the job
You will provide day-to-day leadership and operational oversight for the administration team supporting Merton Children's SPA, helping the service respond effectively to daily demand and supporting clinicians in service delivery.
Your key areas of responsibility will include:o operational and performance managemento staff managemento business and financial managemento training and personal developmento governance, quality and risk management
You will work collaboratively with colleagues to maintain a professional, high-quality administrative service and support the effective coordination of clinic-based services.
Find out more information about working and living in South West London here - https://clch.nhs.uk/job/working-clch/clch-southwestlondon#!/select_sector
About us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Job description
Job responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.
**Please see attached Job Description and Person Specification for full roles and responsibilities**
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level combination of diploma level education, further short courses / training and experience.
Desirable
- Evidence of continuous personal and professional development
- PRINCE 2 qualified or equivalent Project Methodology Experience
Experience
Essential
- Experience of administration management
- Experience of setting up office/administrative systems and monitoring, reviewing, and implementing changes to existing working practices.
- Proven experience in running an office including managing, maintaining, and developing databases and filing systems, maintaining stationery/stock levels and diary management.
- Experience of staff management and motivating diverse teams
- Experience of participating in and/or supporting audit activities
- Experience of working in partnership with other organisations, preferably a mix of public, private and voluntary sector
Desirable
- Experience of budgetary management
- Experience in practice and service development
- Experience of risk assessment and management
- Project Management experience
Skills
Essential
- Understanding of health and social care management environment and the roles and responsibilities within it
- Excellent interpersonal and communication skills and the ability to utilise them to communicate effectively within a co-operative multidisciplinary and team based working environment.
- Numerate and able to analyse, calculate and produce statistical and financial information accurately.
- Developed knowledge of Microsoft office applications - Word, Excel, Outlook, PowerPoint, and Access
- Demonstrable knowledge and understanding of safeguarding children and vulnerable adults
Desirable
- Understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Understanding of primary care, acute services and the health and social care agenda. Ability to coach, motivate, mentor, and inspire.
- Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults
- Previous knowledge of current EPR system -Lilie
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central London Community Health Trust
Address
Merton Civic Centre
London Road
Morden
SM4 5DX
United Kingdom
Employer's website
https://clch.nhs.uk/ (Opens in a new tab)
Administrator Team Lead Merton Children's SPA in Morden employer: Central London Community Health Trust
Central London Community Healthcare (CLCH) is an exceptional employer, offering a supportive and inclusive work environment where your contributions truly matter. As a Community Neuro Occupational Therapist, you will have the opportunity to work within a dedicated multidisciplinary team, enhancing your clinical expertise while making a meaningful impact on patients' lives. With a strong focus on professional development, innovation, and employee wellbeing, CLCH fosters a culture that values collaboration and continuous improvement, ensuring that you thrive in your career while delivering high-quality care to the community.
Contact Details:
Central London Community Health Trust Recruitment Team
