At a Glance
- Tasks: Process masonry orders and provide support to clients and funeral colleagues.
- Company: Join the UK's largest independent co-operative Society with strong community values.
- Benefits: Competitive salary, generous holidays, discounts, and wellbeing support.
- Other info: Full training provided; everyone is welcome, and adjustments can be made for applicants.
- Why this job: Make a meaningful impact in a compassionate role while developing your skills.
- Qualifications: Excellent communication skills and computer literacy; driving licence required.
The predicted salary is between 18900 - 23100 £ per year.
In this varied role, you will be taking Masonry orders from clients and processing Masonry orders from Funeral homes as well as offering information and advice on Masonry to Funeral colleagues and clients, ensuring the highest standards of service excellence. You’ll complete all administration accurately, inputting relevant information on to the computer system, completing paperwork to cemeteries and crematoria. You’ll also be ensuring accurate and timely information is given to Production colleagues to enable the fixing of memorials, or the removal of headstones for burial. You’ll assist with administration returns at our Support Centre and complete any other relevant duties as requested.
How will I know if I am right for this role?
We are looking for someone with excellent communication skills to help ensure that accurate information is given and received. You’ll need to be computer literate. You’ll need to be confident working independently and using your own initiative but also be a fully cooperative and supportive team member. A compassionate manner is essential in carrying out duties in keeping with the Funeral profession. It is desirable yet not essential to have previous experience in funeral or masonry - but full training will be provided. You’ll need to hold a full driving licence.
Everyone is welcome here! We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.
Who are we?
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values. The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk. OurCoop and its family of businesses are trading names of Central England Co-operative Limited.
Why join us?
The enthusiasm and commitment of our colleagues is what keeps our customers coming back, and every role plays an important part in making a real difference each day. As a co-operative built on the values of equity, solidarity and community, we believe our colleagues should be recognised and rewarded for the contribution they make. That's why we offer a competitive salary, generous holiday entitlement that increases with service, and a wide range of colleague benefits. From colleague discounts, recognition programmes and personalised learning and development opportunities to paid volunteering time and enhanced family friendly policies, we're committed to helping our colleagues feel valued, supported and able to thrive. Wellbeing is a priority for us, and we provide a range of benefits and support designed to help colleagues look after their physical, mental and financial wellbeing. Whatever stage of life you're at, we're here to help you achieve your personal and professional goals.
Masonry Administrator employer: Central England Coop
At OurCoop, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture at our Coffin Factory in Nottinghamshire. With a strong focus on employee growth, we provide personalised learning and development opportunities, alongside competitive salaries and a range of benefits including discounts, health checks, and paid volunteering days. Join our dedicated team where your contributions are recognised and valued, and be part of a community-driven organisation that truly cares about its colleagues and their wellbeing.
